OpenAI has resolved a service incident affecting ChatGPT's file upload and download functionality. The issue resulted in elevated error rates for users attempting these operations.
OpenAI develops ChatGPT, an AI chatbot widely used by millions of individuals and organizations for text generation and analysis tasks.
The company began investigating the issue after receiving reports of service degradation. Engineers applied a mitigation and shifted to monitoring the recovery process before confirming full resolution across all impacted services.
The incident has been resolved.