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Twilio Experiences SMS Delivery Delays to MTN Nigeria; Service Recovering

SMS messages from Twilio to MTN network subscribers in Nigeria faced delays as the company identified and worked to resolve the issue.

By The Downtime ยท Jun 24, 2026 ยท 4:45 AM ยท 1 min read

Twilio customers experienced SMS delivery delays affecting messages sent to MTN network subscribers in Nigeria. The company classified the incident as minor impact and is currently monitoring service stability.

Twilio is a cloud communications platform that enables businesses to send and receive SMS messages, voice calls, and other communications. The service is widely used by enterprises, startups, and developers for customer engagement and notification systems.

Twilio began investigating the issue after customers reported delays. The company identified the cause and initiated resolution efforts, providing status updates over several hours. As of the latest update, Twilio observed a recovery in SMS delivery and shifted to a monitoring status to ensure service remains stable.

This is a developing story. We will continue to monitor updates from Twilio's status page.

๐Ÿ•’ Live updates (7)

resolved Jun 24, 12:00 AM

The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.

monitoring Jun 23, 11:06 PM

We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

monitoring Jun 23, 9:06 PM

We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identified Jun 23, 5:10 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

identified Jun 23, 3:10 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

identified Jun 23, 2:10 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigating Jun 23, 2:09 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

๐Ÿ“Ž Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.