Twilio Resolves SMS Delivery Delays to Etisalat Egypt

SMS messages from Twilio to Etisalat subscribers in Egypt experienced temporary delivery delays, now resolved.

By The Downtime · Jun 24, 2026 · 5:00 AM · 1 min read

Twilio customers experienced SMS delivery delays to the Etisalat network in Egypt. The incident has been resolved, and SMS delivery is now operating normally.

Twilio is a cloud communications platform that enables businesses to send SMS messages, make voice calls, and manage other communications programmatically. The service is widely used by enterprises and developers for customer notifications and alerts.

Twilio's team initially began investigating the issue, identified the root cause, and observed recovery in SMS delivery within hours. The service was moved to a monitoring status before being fully resolved.

This incident is now closed.

🕒 Live updates (5)

resolved Jun 23, 5:38 AM

The incident has been resolved and SMS delivery from Twilio to Etisalat network subscribers in Egypt is operating normally.

monitoring Jun 23, 2:50 AM

We have observed a recovery in SMS delivery from Twilio to Etisalat network subscribers in Egypt and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

monitoring Jun 23, 12:50 AM

We have observed a recovery in SMS delivery from Twilio to Etisalat network subscribers in Egypt and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identified Jun 22, 11:48 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in Egypt. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigating Jun 22, 11:42 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in Egypt. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📎 Sources

Twilio status ↗

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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