Twilio Resolves SMS Delivery Issues in Brazil

SMS delays and failures affecting a subset of Twilio Long Codes and multiple Brazilian networks have been resolved.

By The Downtime · Jun 24, 2026 · 5:30 AM · 1 min read

Twilio has resolved an incident involving SMS delivery delays and failures between a subset of Twilio Long Codes and subscribers on multiple networks in Brazil. The service is now operating normally.

Twilio is a cloud communications platform that enables businesses to send and receive SMS messages and other communications through APIs.

The issue began with reports of delivery delays affecting the subset of Long Codes and Brazilian network subscribers. Twilio's team investigated over several hours, initially observing recovery in SMS delivery before confirming full resolution. The company monitored service stability throughout the incident.

The incident is now resolved.

🕒 Live updates (5)

resolved Jun 22, 3:14 PM

The incident has been resolved and SMS delivery between a subset of Twilio Long Codes and affected networks in Brazil is operating normally.

monitoring Jun 22, 1:13 PM

We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigating Jun 22, 11:10 AM

Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

investigating Jun 22, 9:09 AM

Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigating Jun 22, 8:09 AM

Twilio customers may be experiencing SMS delivery delays between a subset of Twilio Long Codes and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📎 Sources

Twilio status ↗

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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