Twilio resolves SMS delivery receipt delays to Tinkoff Mobile in Russia

SMS delivery receipts from Twilio to Russian carriers experienced delays but have now been restored to normal service.

By The Downtime · Jun 24, 2026 · 5:00 AM · 1 min read

Twilio has resolved an incident affecting SMS delivery receipts to Tinkoff Mobile network subscribers in Russia. The issue has been classified as minor impact. While message delivery continued to succeed during the disruption, customers experienced delays in receiving delivery receipts confirming those messages reached their destination.

Twilio is a cloud communications platform that enables businesses to send and receive SMS messages, voice calls, and other communications at scale through APIs.

Twilio's team began investigating the issue and identified the root cause while working toward a fix. The company monitored service recovery closely before declaring the incident resolved. SMS delivery receipts from Twilio to Tinkoff Mobile subscribers are now operating normally.

The incident has been fully resolved.

🕒 Live updates (5)

resolved Jun 23, 4:27 AM

The incident has been resolved and SMS delivery receipts from Twilio to Tinkoff Mobile network subscribers in Russia are operating normally.

monitoring Jun 23, 2:20 AM

We have observed a recovery in SMS delivery receipts from Twilio to Tinkoff Mobile network subscribers in Russia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identified Jun 23, 1:30 AM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tinkoff Mobile network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

identified Jun 23, 12:20 AM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tinkoff Mobile network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

investigating Jun 23, 12:18 AM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tinkoff Mobile network subscribers in Russia. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

📎 Sources

Twilio status ↗

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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