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Twilio SMS Delivery Delays Resolved in Brazil

SMS messages from Twilio to Algar Telecom subscribers in Brazil experienced delays and failures before being restored.

By The Downtime ยท Jun 24, 2026 ยท 5:45 AM ยท 1 min read

Twilio customers experienced SMS delivery delays and failures to subscribers on the Algar Telecom network in Brazil. The incident has been resolved, and SMS delivery is now operating normally.

Twilio is a cloud communications platform that enables businesses to send and receive SMS messages, phone calls, and other communications via APIs.

Twilio's team began investigating the issue and identified the cause during the incident window. The company provided status updates at regular intervals as it worked toward resolution. SMS delivery to the affected carrier has since been fully restored.

This incident is now closed.

๐Ÿ•’ Live updates (7)

resolved Jun 22, 12:29 PM

The incident has been resolved and SMS delivery from Twilio to Algar Telecom network subscribers in Brazil is operating normally.

identified Jun 22, 7:34 AM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

identified Jun 22, 3:29 AM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

identified Jun 22, 1:29 AM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

identified Jun 22, 12:29 AM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigating Jun 21, 10:31 PM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigating Jun 21, 9:30 PM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

๐Ÿ“Ž Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.