Twilio SMS Delivery Issues to C&W Saint Lucia Resolved

SMS delivery delays and delivery receipt failures affecting Twilio customers sending to C&W network subscribers in Saint Lucia have been resolved.

By The Downtime · Jun 24, 2026 · 5:45 AM · 1 min read

Twilio has resolved an incident causing SMS delivery delays and delivery receipt failures to C&W network subscribers in Saint Lucia. The impact was classified as minor. While message delivery could succeed during the incident, delivery receipts were failing to return to senders.

Twilio is a cloud communications platform that enables businesses and developers to send and receive SMS messages, voice calls, and other communications at scale.

Twilio's team began investigating the issue, identified the root cause, and moved to resolution. Service recovered and the company confirmed SMS delivery and delivery receipts from Twilio to C&W subscribers in Saint Lucia are operating normally.

The incident is now fully resolved.

🕒 Live updates (4)

resolved Jun 22, 12:41 PM

The incident has been resolved and SMS delivery and delivery receipts from Twilio to C&W network subscribers in Saint Lucia are operating normally.

monitoring Jun 22, 10:40 AM

We have observed a recovery in SMS delivery and delivery receipts from Twilio to C&W network subscribers in Saint Lucia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identified Jun 22, 9:39 AM

Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt failures from Twilio to C&W network subscribers in Saint Lucia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 1 hour or as soon as more information becomes available.

investigating Jun 22, 9:35 AM

Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt failures from Twilio to C&W network subscribers in Saint Lucia. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 1 hour or as soon as more information becomes available.

📎 Sources

Twilio status ↗

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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