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Zoom Contact Center and Rooms Scheduling Service Degradation Resolved in U.S.

Zoom resolved a service degradation affecting Contact Center Services and Rooms Scheduling status display in the U.S. region.

By The Downtime · Jun 24, 2026 · 5:00 AM · 1 min read

Zoom experienced a service degradation affecting Zoom Contact Center Services and causing incorrect offline status display for Zoom Rooms Scheduling in the U.S. region. The incident has been resolved. The company classified the impact as minor.

Zoom is a video communications platform widely used for meetings, webinars, and unified communications across enterprises and organizations globally.

The issue occurred between 06:23 UTC and 06:44 UTC. Zoom's team investigated the incident, identified the root cause, and successfully restored affected services. The company has moved to a monitoring status and will continue to track the situation.

This incident has been marked as resolved.

🕒 Live updates (5)

resolved Jun 23, 8:45 AM

This incident has been resolved and the affected services have been restored.

monitoring Jun 23, 12:43 AM

The issue affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region between 06:23 UTC to 06:44 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

monitoring Jun 23, 12:10 AM

The issue affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region between 06:23 UTC to 06:44 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identified Jun 23, 12:00 AM

We have successfully identified the root cause affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigating Jun 22, 11:57 PM

We are currently investigating a service degradation affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in US. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.