Zoom experienced a service degradation affecting Zoom Contact Center Services and causing incorrect offline status display for Zoom Rooms Scheduling in the U.S. region. The incident has been resolved. The company classified the impact as minor.
Zoom is a video communications platform widely used for meetings, webinars, and unified communications across enterprises and organizations globally.
The issue occurred between 06:23 UTC and 06:44 UTC. Zoom's team investigated the incident, identified the root cause, and successfully restored affected services. The company has moved to a monitoring status and will continue to track the situation.
This incident has been marked as resolved.