resolved Elevated errors for Claude Sonnet 5 Sep 2, 9:44 PM
The issue affecting Claude Sonnet 5 has been resolved. Impact occurred from 2:05pm PT / 21:05 UTC to 2:19pm PT / 21:19 UTC.
investigating Elevated errors for Claude Sonnet 5 Sep 2, 9:17 PM
We are investigating elevated errors on requests to Claude Sonnet 5. We will provide an update as soon as possible.
resolved Delays in credit purchases Sep 2, 1:24 AM
This issue has been resolved.
monitoring Delays in credit purchases Sep 1, 11:26 PM
We have identified and resolved an issue where users who reached a balance of zero usage credits saw delays in the availability of newly purchased credits, resulting in some requests to the Claude API receiving 'credit balance is too low' errors erroneously. This affected credits purchased from 05:10am PT / 12:10 UTC to 2:35pm PT / 21:35 UTC. At this time, newly purchased credits should be available as expected and we are working to resolve any remaining impact.
resolved Degraded performance on platform.claude.... Sep 1, 6:07 PM
This issue has been resolved.
monitoring Degraded performance on platform.claude.... Sep 1, 5:52 PM
We are seeing success rates recover across affected services. Core inference and the API are not impacted.
investigating Degraded performance on platform.claude.... Sep 1, 5:05 PM
We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.
resolved Degraded performance on Claude for Micro... Sep 1, 4:22 PM
This issue has been resolved.
investigating Degraded performance on Claude for Micro... Sep 1, 4:02 PM
We are investigating elevated errors affecting Claude for Microsoft Office 365. We will provide an update as soon as possible.
resolved Degraded performance on claude.ai and Cl... Aug 31, 8:36 PM
The issue affecting Claude Code has been resolved. Impact occurred from 16∶55 to 19∶16 UTC.
investigating Degraded performance on claude.ai and Cl... Aug 31, 7:21 PM
We are investigating reports of degraded performance affecting Claude in Slack, Claude Code on the web, and Code Review. We will provide an update as soon as possible.
resolved Degraded performance on claude.ai Aug 31, 5:52 PM
This issue has been resolved.
monitoring Degraded performance on claude.ai Aug 31, 5:32 PM
We have seen success rates return to normal for requests on Claude.ai and are monitoring closely.
investigating Degraded performance on claude.ai Aug 31, 5:23 PM
We are investigating reports of elevated errors affecting chats on claude.ai. We will provide an update as soon as possible.