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Anthropic investigating elevated errors on Claude platform usage pages

Usage data loading failures reported on platform.claude.com since 5 PM PT; Messages API unaffected.

By The Downtime ยท Oct 7, 2026 ยท 1:30 AM ยทUpdated 1 week ago

Anthropic is investigating elevated errors affecting usage data on its platform.claude.com Usage page and Admin API usage report endpoint, according to a status update posted at 5 PM PT. The company reports that Messages API requests are continuing normally.

Anthropicis a San Francisco-based AI safety company that develops Claude, a large language model powering the platform.claude.com service used by developers and enterprises.

The investigation began after errors were detected loading usage data on the Usage page and the Admin API usage report endpoint starting at 5 PM PT. Anthropic noted that core messaging functionality remains unaffected. The company has not provided additional details on the scope or cause of the issue.

This is a developing story; we will update as more information becomes available.

๐Ÿ•’ Live updates (2)

resolved Oct 7, 2:33 AM

This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.

investigating Oct 7, 1:20 AM

We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.

๐Ÿ“Ž Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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