Anthropic Reports Elevated Errors on Claude Platform Usage Page

The company is investigating errors affecting usage data reporting while core platform functionality remains unimpaired.

By The Downtime · Oct 7, 2026 · 1:30 PM ·Updated 1 week ago

Anthropic is investigating elevated errors on platform.claude.com that are affecting the Usage page and Admin API usage report. The company has classified the incident as major impact. Core functionality of the platform is not affected by the issue.

Anthropicis an AI safety company that provides Claude, an AI assistant widely used by developers and enterprises.

The company posted an initial investigating status on its official status page but has not yet provided details on the scope or duration of the errors. No additional updates have been shared at this time.

This is a developing story. We will update as new information becomes available.

🕒 Live updates (4)

monitoring Oct 7, 9:44 PM

We've mitigated the errors loading usage data on platform.claude.com and in the Admin API usage report. While we work on a full fix, the most recent ~30 minutes of usage may take longer to appear on the platform.claude.com. API requests are not affected, and we will provide additional updates here.

identified Oct 7, 5:28 PM

We've identified the cause of errors loading usage data. The Admin API usage report has recovered, and fixes for the platform.claude.com Usage and Rate limits pages are in progress. The most recent 30 minutes of usage may be delayed. Core functionality is not affected.

investigating Oct 7, 4:36 PM

We are continuing to work on elevated errors affecting usage data on the platform.claude.com Usage and Rate limits pages and the Admin API usage report. A mitigation for the Usage page and the Admin API usage report is rolling out; once it is in place, the most recent usage may take about 30 minutes to appear there. Core functionality is not affected.

investigating Oct 7, 1:25 PM

We are investigating elevated errors affecting usage data on the platform.claude.com Usage page and the Admin API usage report. Core functionality is not affected. We will provide an update as soon as possible.

📎 Sources

Anthropic status ↗

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.