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Box Experiences Critical Outage Affecting Files, Notes, API and Logins

Cloud storage platform Box resolved a five-minute service disruption impacting core functionality.

By The Downtime ยท Oct 1, 2026 ยท 11:15 AM

Box experienced a critical outage affecting its All Files Page, Box Notes, API calls, logins, and downloads on Wednesday morning.

Box is a cloud content management and file-sharing platform widely used by enterprises for document storage and collaboration.

The issue was observed from approximately 6:39 AM to 6:44 AM US Pacific time. Box's automated systems detected and corrected the underlying issue without manual intervention.

The incident is now resolved with no ongoing impact reported. Box Support remains available for users experiencing any lingering issues.

๐Ÿ•’ Live updates (1)

resolved Sep 29, 7:15 AM

From approximately 06.39 AM to 06:44 AM US Pacific time, we observed an issue impacting All Files Page, Box Notes, API calls, logins and downloads. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

๐Ÿ“Ž Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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