monitoring [Medium] Issue with multiple reports Oct 2, 3:03 AM
Recovery work remains in progress. We will provide our next update when the status changes.
resolved [Medium] Issue with File Requests Oct 1, 8:43 PM
From approximately 2:50 AM to 3:30 AM PDT on Oct 01, 2026, we observed an issue impacting File Requests. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.
identified [Medium] Issue with multiple reports Oct 1, 2:28 PM
We continue working to restore current data across affected reports and collaboration-related insights. Some customers may see missing or outdated values in their reporting. Recovery work remains in progress.
identified [Medium] Issue with multiple reports Oct 1, 7:44 AM
The issue has been identified and a fix is being implemented.
monitoring [Medium] Issue with many Reports types a... Oct 1, 6:26 AM
Many report types (including User Engagement and Folders & Files reports) and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We will provide our next update when the status changes.
monitoring [Medium] Issue with multiple reports Oct 1, 6:26 AM
Many report types (including User Engagement and Folders & Files reports) and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We will provide our next update when the status changes.
monitoring [Medium] Issue with User Engagement Repo... Oct 1, 4:13 AM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with many Reports types a... Oct 1, 4:13 AM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with multiple reports Oct 1, 4:13 AM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with User Engagement Repo... Oct 1, 2:11 AM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with many Reports types a... Oct 1, 2:11 AM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with multiple reports Oct 1, 2:11 AM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with User Engagement Repo... Oct 1, 12:11 AM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with many Reports types a... Oct 1, 12:11 AM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with multiple reports Oct 1, 12:11 AM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with User Engagement Repo... Sep 30, 9:03 PM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with many Reports types a... Sep 30, 9:03 PM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with multiple reports Sep 30, 9:03 PM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with User Engagement Repo... Sep 30, 5:02 PM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with many Reports types a... Sep 30, 5:02 PM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with multiple reports Sep 30, 5:02 PM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with User Engagement Repo... Sep 30, 3:17 PM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with many Reports types a... Sep 30, 3:17 PM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with multiple reports Sep 30, 3:17 PM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with User Engagement Repo... Sep 30, 2:23 PM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with many Reports types a... Sep 30, 2:23 PM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with multiple reports Sep 30, 2:23 PM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with User Engagement Repo... Sep 30, 1:47 PM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with many Reports types a... Sep 30, 1:47 PM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with multiple reports Sep 30, 1:47 PM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with User Engagement Repo... Sep 30, 12:51 PM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with many Reports types a... Sep 30, 12:51 PM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with multiple reports Sep 30, 12:51 PM
Data recovery continues to progress. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with User Engagement Repo... Sep 30, 11:53 AM
Data recovery is progressing. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with many Reports types a... Sep 30, 11:53 AM
Data recovery is progressing. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with multiple reports Sep 30, 11:53 AM
Data recovery is progressing. User Engagement Reports and collaboration-related insights may continue to contain missing or outdated data while processing catches up. We are continuing to monitor recovery.
monitoring [Medium] Issue with User Engagement Repo... Sep 30, 11:08 AM
We are monitoring an issue affecting User Engagement Reports and collaboration-related insights in the Admin Console. Some data may be missing or out of date. We have taken steps to restore data processing and are validating recovery.
monitoring [Medium] Issue with many Reports types a... Sep 30, 11:08 AM
We are monitoring an issue affecting User Engagement Reports and collaboration-related insights in the Admin Console. Some data may be missing or out of date. We have taken steps to restore data processing and are validating recovery.
monitoring [Medium] Issue with multiple reports Sep 30, 11:08 AM
We are monitoring an issue affecting User Engagement Reports and collaboration-related insights in the Admin Console. Some data may be missing or out of date. We have taken steps to restore data processing and are validating recovery.
