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Box Experiencing Upload Issues; Service Showing Signs of Recovery

The cloud storage provider has identified the cause of upload errors and slowness, with remediation efforts underway.

By The Downtime · Aug 24, 2026 · 9:30 PM

Box is investigating a medium-severity issue affecting its Upload service. Users attempting to upload items to Box may experience errors or slowness. The service is currently under monitoring as the company works through remediation.

Box provides cloud content management and file-sharing services used by enterprises and organizations worldwide to store, manage, and collaborate on documents.

Box's team identified the underlying cause of the disruption and began taking remediating steps. The company reported seeing improvement in the Upload service following those measures and continues to monitor for additional impact.

This is a developing story. The Downtime will provide updates as Box issues further status reports.

🕒 Live updates (6)

resolved Aug 24, 3:03 PM

After further monitoring, this incident is now considered resolved. If you continue to experience any issues, please contact Box Support at https://support.box.com.

monitoring Aug 24, 2:29 PM

Our team has taken steps to remediate this issue and is seeing improvement for the Upload service. We are continuing to monitor for any additional impact.

monitoring Aug 24, 2:29 PM

Our team is investigating an issue with Uploads. Users may see errors or slowness when attempting to upload items to Box. We will provide additional information as it becomes available.

identified Aug 24, 2:29 PM

Our team has taken steps to remediate this issue and is seeing improvement for the Upload service. We are continuing to monitor for any additional impact.

identified Aug 24, 2:26 PM

Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.

investigating Aug 24, 2:21 PM

Our team is investigating an issue with Uploads. Users may see errors or slowness when attempting to upload items to Box. We will provide additional information as it becomes available.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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