Box is investigating a significant issue affecting enterprise event data, according to the company's status page. Administrators may see missing or outdated information in event-based reports and Insights within the Admin Console, as well as in results from the Enterprise Events API. Box AI users may also observe inaccurate AI unit usage reporting.
Box is a cloud content management and file-sharing platform widely used by enterprises for document collaboration and storage.
The company's support team began investigating the incident and has committed to providing additional information as it becomes available. No timeline for resolution has been announced.
This is a developing story. The Downtime will continue monitoring Box's status page for updates.