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Box Investigating Major Outage Affecting Files, API, Uploads and Downloads

Cloud storage provider Box is investigating widespread service disruptions across multiple core features.

By The Downtime ยท Oct 8, 2026 ยท 9:30 AM

Box is investigating an ongoing issue affecting its All Files page, API, uploads, downloads, Box Sign and Notes services. The company has designated the incident as major in severity and is currently in the investigating phase.

Box is a cloud content management platform used by businesses to store, manage and collaborate on files.

The company acknowledged the issue and stated it would provide additional information as soon as it becomes available. No timeline for resolution has been provided.

This is a developing story. The Downtime will continue monitoring for updates.

๐Ÿ•’ Live updates (3)

resolved Oct 8, 2:33 AM

After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

investigating Oct 8, 2:27 AM

We are investigating an ongoing issue affecting All Files page, API, uploads, downloads, Box Sign and Notes. We will provide more information as soon as it is available.

investigating Oct 8, 2:27 AM

We are investigating an ongoing issue affecting All Files page, API, uploads, downloads, Box Sign and Notes. We will provide more information as soon as it is available.

๐Ÿ“Ž Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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