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Box Investigating Major Outage Affecting Multiple Services

The cloud content management platform is investigating an issue causing errors across multiple services.

By The Downtime · Aug 7, 2026 · 2:45 AM

Box is investigating a major incident affecting multiple services on its platform. Users may experience errors or failures when accessing Box services, according to the company's official status page. The current status remains under investigation.

Box is a cloud-based content management and file-sharing platform widely used by enterprises for document collaboration and storage.

The investigation began after the company detected issues affecting multiple Box services. No additional details have been provided at this time.

This is a developing story. The Downtime will continue to monitor Box's status page for updates.

🕒 Live updates (7)

resolved Aug 6, 10:16 PM

Our team has taken steps to remediate this issue and the Box service has returned to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

investigating Aug 6, 10:02 PM

Our team is working with our cloud hosting provider to continue to investigate the issue. There is no current ongoing impact. We will provide additional information as it becomes available.

investigating Aug 6, 9:06 PM

Our team is continuing to investigate the underlying issue. There is no current ongoing impact. We will provide additional information as it becomes available.

investigating Aug 6, 8:34 PM

Our team is continuing to investigate the issue. We will provide additional information as it becomes available.

investigating Aug 6, 8:34 PM

Our team is continuing to investigate the issue. We will provide additional information as it becomes available.

investigating Aug 6, 7:37 PM

Our team is investigating an issue affecting multiple Box services. Users may experience errors or failures when using multiple Box services. We will provide additional information as it becomes available.

investigating Aug 6, 7:37 PM

Our team is investigating an issue affecting multiple Box services. Users may experience errors or failures when using multiple Box services. We will provide additional information as it becomes available.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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