resolved [Medium] Issue with Microsoft Office Int... Aug 19, 6:44 PM
After further monitoring, this incident is now considered resolved. Microsoft Office Integration and Box Edit Services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
monitoring [Medium] Issue with Microsoft Office Int... Aug 19, 6:30 PM
Our team has taken steps to remediate this issue and is seeing improvement on Microsoft Office Integration and Box Edit service. We are continuing to monitor for any additional impact.
resolved [Medium] Issues with All Files Page Aug 19, 6:15 PM
Between 3:44pm PDT to 3:49pm PDT on August 19th 2026, some users may see errors or slowness when attempting to access files or folders. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com.
resolved [Medium] Issues with Multiple Box Servic... Aug 19, 6:15 PM
Between 3:44pm PDT to 3:49pm PDT on August 19th 2026,we observed an issue impacting Login, All Files, Uploads, Downloads and Box API. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com.
investigating [Medium] Issue with Microsoft Office Int... Aug 19, 5:44 PM
We are continuing to investigate this issue.
investigating [Medium] Issue with Microsoft Office Int... Aug 19, 5:31 PM
Our team is investigating an issue with Microsoft Office Integration. Users may see errors or slowness when attempting to access Microsoft Office via Box. We will provide additional information as it becomes available.
resolved [Minor] Issues with All Files Page Aug 19, 5:03 AM
After further monitoring, this incident is now considered resolved. All Files Page Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
monitoring [Minor] Issues with All Files Page Aug 19, 4:57 AM
Our team has taken steps to remediate this issue and is seeing improvement on the All Files page service. We are continuing to monitor for any additional impact.
investigating [Minor] Issues with All Files Page Aug 19, 4:38 AM
Our team is investigating an issue on All Files page, in the WebApp. Users may see errors or slowness when attempting to access files or folders. We will provide additional information as it becomes available.