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Box Resolves Critical Outage Affecting Multiple Services

Cloud storage platform Box experienced a brief outage impacting multiple services on Wednesday evening.

By The Downtime · Aug 7, 2026 · 2:15 AM

Box, a widely-used cloud content management platform serving enterprises and organizations globally, experienced a critical outage affecting multiple services.

From approximately 6:42 PM to 6:48 PM PDT on Wednesday, users encountered errors and were unable to complete actions on the platform. Box's status page confirmed the incident impacted multiple Box services during the window.

The company has resolved the issue. No current impact is reported. Box advised users experiencing continued issues to contact Support at https://support.box.com.

No further updates are expected regarding this incident.

🕒 Live updates (1)

resolved Aug 6, 7:06 PM

From approximately 6:42 PM to 6:48 PM PDT, we observed an issue impacting multiple Box services. Users may have experienced errors or been unable to complete actions during that time. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Support at https://support.box.com.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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