Box has resolved a service incident affecting Box Shuttle Standalone. The issue caused users to experience problems accessing, configuring, and creating new Shuttle job details. The incident was classified as having major impact.
Box Shuttle is the company's file transfer automation service, used by organizations to manage bulk content movements and integrations within the Box platform.
The incident began with Box's team investigating the service disruption. After taking remediation steps, the team observed improvement in Box Shuttle Standalone functionality and continued monitoring for additional impact. Following further monitoring, Box declared the incident resolved and confirmed that Box Shuttle Service has been restored to full functionality.
Users experiencing continued issues are directed to contact Box Support.