Cloudinary Investigating Web UI Access Issues

Image and video delivery services remain operational as the company works to resolve login and console problems.

By The Downtime · Oct 16, 2026 · 8:15 PM

Cloudinary is investigating an issue affecting its web user interface, with some users unable to log in or access the Console and Media Library. The outage is classified as major and remains under investigation.

Cloudinary provides image and video management, delivery, and API services used by developers and digital teams worldwide.

The company confirmed that image and video delivery, uploads, and API requests using API credentials are unaffected by the issue. Cloudinary's engineering team is actively working on a resolution and has committed to posting updates as more information becomes available.

This is a developing story. The Downtime will continue monitoring for updates.

🕒 Live updates (3)

resolved Oct 16, 5:53 PM

This incident has been resolved. The UI and console, including login, is operating normally. We apologize for the inconvenience.

monitoring Oct 16, 5:08 PM

A fix has been implemented for the issue affecting the UI and console. We are now monitoring the system to ensure stability. Users who still see errors should refresh the page and log in again.

investigating Oct 16, 4:06 PM

We are currently investigating an issue affecting the Cloudinary web UI. Some users may be unable to log in or use the Console and Media Library. Our engineering team is actively working on it. Image and video delivery, uploads and API requests using API credentials are not affected. We will post another update as soon as we have more information.

📎 Sources

Cloudinary status ↗

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.