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DocuSign Reports Login Issues in Australia Region

Engineering teams investigating authentication problems affecting AU customers.

By The Downtime · Aug 11, 2026 · 5:00 AM ·Updated 1 week ago

DocuSign is experiencing login issues in its Australia region, the company reported on its status page. Some customers are unable to sign in to the service. The incident is currently under investigation, with engineering teams actively triaging the problem.

DocuSign is a widely-used digital signature and document management platform relied upon by businesses globally for contract signing and document workflows.

The company first identified the issue and engaged engineering teams to investigate. No further details on scope or resolution timeline have been provided.

This is a developing story. We'll update as more information becomes available from DocuSign's status page.

🕒 Live updates (4)

resolved Aug 11, 6:50 AM

Further monitoring has concluded that the fix implemented by our engineering teams has resolved this incident.

monitoring Aug 11, 5:46 AM

Our engineering teams have deployed a fix to the affected environments and we are monitoring our telemetry to validate.

identified Aug 11, 5:01 AM

Our engineering teams have identified the potential cause of this issue and we are in the process of deploying a fix.

investigating Aug 11, 4:49 AM

Some customers may be experiencing issues when attempting to sign in to Docusign in the AU region. Engineering teams have been engaged and we are actively triaging this issue.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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