Elastic investigating missing node metrics in AutoOps regions

Node-level performance data temporarily unavailable in some regions; cluster health and shard data unaffected.

By The Downtime · Sep 17, 2026 · 4:00 PM ·Updated 1 month ago

Elastic is investigating reports of missing node-level metrics across a subset of AutoOps regions. The issue affects CPU, memory, disk, and thread pool data, which may display as "No data" on the Nodes view. The company reports that cluster health, shard, and deployment data remain unaffected, and no data loss has occurred. The incident is currently under investigation.

Elastic provides cloud infrastructure and monitoring tools used by organizations to manage applications and infrastructure performance.

The company first reported the issue while investigating user reports of missing metrics. An update is expected within two hours or sooner.

This is a developing story and will be updated as more information becomes available.

🕒 Live updates (3)

resolved Sep 17, 4:31 PM

The issue causing missing node-level metrics (CPU, memory, disk, thread pools) for recent time ranges in a subset of AutoOps regions has been fully resolved. Cluster health, shard, and deployment data were unaffected throughout, and no data was lost.

identified Sep 17, 4:13 PM

We've identified the cause of the missing node-level metrics (CPU, memory, disk, thread pools) in affected regions. Cluster health, shard, and deployment data were never affected, and no data loss has occurred. A fix has been validated in one region and is now being rolled out to the remaining affected regions. We'll provide a further update once the rollout is complete.

investigating Sep 17, 3:50 PM

We are investigating reports of missing node-level metrics (CPU, memory, disk, thread pools) for recent time ranges in a subset of AutoOps regions. This may appear as a "No data" message on the Nodes view. Cluster health, shard, and deployment data are unaffected, and no data loss has occurred. We will provide an update within the next 2 hours or earlier.

📎 Sources

Elastic status ↗

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.