Elastic resolves APM endpoint outage affecting serverless projects

A DNS configuration change briefly knocked .apm endpoints offline for some customers.

By The Downtime · Aug 27, 2026 · 5:15 PM ·Updated 3 weeks ago

Elastic experienced a major outage affecting APM endpoints for serverless projects on August 26. The service was restored around 9 a.m. UTC after approximately nine hours of unavailability for affected customers.

Elastic provides cloud-based search, observability and analytics infrastructure used by enterprises and developers to monitor application performance and manage data.

The outage began around midnight UTC when a deployment to Managed Inputs affected DNS rules, removing .apm endpoints for some serverless customers. Elastic restored service by 9 a.m. UTC the same day. The company said it is implementing additional checks and alerts to prevent recurrence.

Elastic is monitoring the situation and The Downtime will provide updates as more information becomes available.

🕒 Live updates (2)

resolved Aug 27, 6:33 PM

This is now resolved

monitoring Aug 27, 5:11 PM

On August 26, at around 00:00 UTC we deployed a change in Managed Inputs that affected some rules in our internal DNS provider, removing the .apm endpoints some of our Serverless customers. The service was restored around 9AM UTC on the same day. During this time, some customers would have experienced unavailability of the .apm endpoint, for a period in the 9 hour window. We are putting some checks and alerts in place to ensure this does not happen again.

📎 Sources

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Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.