Elastic's Support Portal is currently unavailable to some customers, the company reported. The incident is classified as major impact and remains under investigation.
Elastic provides search, analytics, and observability software used by enterprises to index and analyze data across distributed systems.
Elastic became aware of the issue and is working with its infrastructure provider to determine the cause. In the interim, customers needing support assistance are directed to contact support@elastic.co.
This story is ongoing and will be updated as more information becomes available.
