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GitHub Investigating Intermittent Failures in Copilot Cloud Agent Tasks

GitHub is investigating critical performance issues affecting Copilot Cloud Agent, with newly started tasks failing to display progress properly.

By The Downtime · Aug 20, 2026 · 3:45 PM ·Updated 1 day ago

GitHub is investigating reports of impacted performance across some of its services, with a critical-level incident affecting Copilot Cloud Agent tasks. Users may experience delays when starting tasks, and newly created tasks are not properly displaying ongoing progress, though the tasks themselves continue to complete in the background.

GitHub provides cloud-based software development and collaboration tools used by millions of developers and organizations worldwide.

The company identified a problematic component and began working to fail over to a healthy instance. Updates are being provided as mitigation efforts continue. The incident remains under investigation with no resolution announced.

This is a developing story and will be updated as more information becomes available.

🕒 Live updates (12)

resolved Aug 21, 12:37 AM

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

investigating Aug 20, 8:37 PM

We are seeing gradual recovery in Copilot Cloud Agent task status visibility as we deploy a fix for the root cause. Session output remains delayed by approximately one hour while remediation continues.

investigating Aug 20, 7:35 PM

We are continuing to observe gradual recovery for Copilot Cloud Agent task status visibility. Session output continues to be delayed by approximately 1 hour as our remediation steps take effect.

investigating Aug 20, 6:45 PM

We are continuing to observe gradual recovery for Copilot Cloud Agent task status visibility, with session output delayed by approximately 1 hour. We have taken additional steps to accelerate the recovery and expect this to take effect within the next hour.

investigating Aug 20, 6:04 PM

We are continuing to observe gradual recovery for Copilot Cloud Agent task status visibility, with session output delayed by approximately 1 hour. We have taken additional steps to accelerate the recovery and are continuing to monitor the impact.

investigating Aug 20, 5:32 PM

We are observing gradual recovery for Copilot Cloud Agent task status visibility, with session output delayed approximately 1 hour. We have taken additional steps to accelerate the recovery and are continuing to monitor the impact.

investigating Aug 20, 5:05 PM

We are seeing signs of recovery for Copilot Cloud Agent task status visibility, but this recovery is slower than anticipated. We are pursuing additional mitigating measures to accelerate recovery.

investigating Aug 20, 4:14 PM

Users are experiencing delays when starting tasks using Copilot Cloud Agent and are not be able to see the status of these tasks. Copilot Cloud Agent tasks are still being completed. We have identified the cause of the issue and are putting mitigations in place to return service to normal levels. We will provide another update about the expected recovery time shortly.

investigating Aug 20, 3:41 PM

We are experiencing issues with Copilot Cloud Agent tasks, resulting in newly started tasks not properly displaying on-going progress. These Copilot Cloud Agent tasks are still being completed correctly but lack proper visibility. We are actively investigating the issue and will provide updates as we learn more.

investigating Aug 20, 3:01 PM

We have identified the problematic component and are working to fail over to a healthy instance. Further updates will be provided as we perform mitigations.

investigating Aug 20, 2:51 PM

Users may experience delays when starting tasks using Copilot Cloud Agent. We are actively investigating the issue and will provide updates as we learn more.

investigating Aug 20, 2:43 PM

We are investigating reports of impacted performance for some GitHub services.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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