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Google Cloud Investigating Outage in us-west1 Region

Multiple products experiencing timeouts, errors, and elevated latencies.

By The Downtime · Aug 20, 2026 · 4:45 PM ·Updated 2 days ago

Google Cloud is investigating a critical issue affecting its us-west1 region, where customers are experiencing timeouts, service degradations, errors, and elevated latencies across multiple products.

Google Cloud is a suite of cloud computing services used by enterprises and developers worldwide for infrastructure, storage, databases, and application hosting.

The incident began Thursday, August 20 at 08:40 PDT. Google's engineering team is actively investigating and committed to providing an update by 10:30 PDT the same day. No workaround is currently available.

This is a developing story. The Downtime will provide updates as Google Cloud releases further information.

🕒 Live updates (17)

resolved Aug 20, 7:37 PM

**Summary** The issue causing timeouts, degradations, errors, and latencies across multiple us-west1 products has been mitigated. **Description** We have mitigated the issue impacting multiple products in our us-west1 region as of Thursday, 2026-08-20 10:22 PDT. Our engineering teams have restored capacity on a planned optical maintenance that caused unexpected congestion in Dalles, Oregon metro /us-west1 region. Our systems stabilized and services have recovered once capacity was restored. Our teams are continuing to monitor for any residual impact. We will publish an analysis of this incident once we have completed our internal investigation. We thank you for your patience while we worked on resolving the issue. **Diagnosis / Customer Symptoms** Customers in us-west1 may have experienced timeouts, service degradations, errors, and elevated latencies across multiple products. **Workaround** This issue is now mitigated.

identified Aug 20, 7:37 PM

**Summary** The issue causing timeouts, degradations, errors, and latencies across multiple us-west1 products has been mitigated and we are working to recover all products. **Description** Mitigation actions have been completed by our engineering teams and we are seeing recovery from multiple products. We are continuing to work to recover the remaining products. We will provide an update by Thursday, 2026-08-20 13:30 PDT with details. **Diagnosis / Customer Symptoms** Customers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products. **Workaround** No workarounds needed at this time.

identified Aug 20, 7:21 PM

**Summary** The issue causing timeouts, degradations, errors, and latencies across multiple us-west1 products has been mitigated and we are working to recover all products. **Description** Mitigation actions have been completed by our engineering teams and we are seeing recovery from multiple products. We are continuing to work to recover the remaining products. We will provide an update by Thursday, 2026-08-20 13:30 PDT with details. **Diagnosis / Customer Symptoms** Customers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products. **Workaround** No workarounds needed at this time.

identified Aug 20, 7:21 PM

**Summary** The issue causing timeouts, degradations, errors, and latencies across multiple us-west1 products has been mitigated and we are working to recover all products. **Description** Mitigation actions have been completed by our engineering teams and we are seeing recovery from multiple products. We are continuing to work to recover the remaining products. We will provide an update by Thursday, 2026-08-20 12:30 PDT with details. **Diagnosis / Customer Symptoms** Customers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products. **Workaround** No workarounds needed at this time.

identified Aug 20, 6:53 PM

**Summary** The issue causing timeouts, degradations, errors, and latencies across multiple us-west1 products has been mitigated and we are working to recover all products. **Description** Mitigation actions have been completed by our engineering teams and we are seeing recovery from multiple products. We are continuing to work to recover the remaining products. We will provide an update by Thursday, 2026-08-20 12:30 PDT with details. **Diagnosis / Customer Symptoms** Customers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products. **Workaround** No workarounds needed at this time.

identified Aug 20, 6:53 PM

**Summary** The issue causing timeouts, degradations, errors, and latencies across multiple us-west1 products has been mitigated and we are working to recover all products. **Description** Mitigation actions have been completed by our engineering teams and we are seeing recovery from multiple products. We are continuing to work to recover the remaining products. We will provide an update by Thursday, 2026-08-20 11:45 PDT with details. **Diagnosis / Customer Symptoms** Customers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products. **Workaround** No workarounds needed at this time.

identified Aug 20, 6:44 PM

**Summary** The issue causing timeouts, degradations, errors, and latencies across multiple us-west1 products has been mitigated and we are working to recover all products. **Description** Mitigation actions have been completed by our engineering teams and we are seeing recovery from multiple products. We are continuing to work to recover the remaining products. We will provide an update by Thursday, 2026-08-20 11:45 PDT with details. **Diagnosis / Customer Symptoms** Customers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products. **Workaround** No workarounds needed at this time.

identified Aug 20, 6:23 PM

**Summary** The issue causing timeouts, degradations, errors, and latencies across multiple us-west1 products has been mitigated and we are working to recover all products. **Description** Mitigation actions have been completed by our engineering teams and we are seeing recovery from multiple products. We are continuing to work to recover the remaining products. We will provide an update by Thursday, 2026-08-20 11:45 PDT with details. **Diagnosis / Customer Symptoms** Customers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products. **Workaround** No workarounds needed at this time.

identified Aug 20, 6:14 PM

**Summary** The issue causing timeouts, degradations, errors, and latencies across multiple us-west1 products has been mitigated and we are working to recover all products. **Description** Mitigation actions have been completed by our engineering teams and we are seeing recovery from multiple products. We are continuing to work to recover the remaining products. We will provide an update by Thursday, 2026-08-20 11:45 PDT with details. **Diagnosis / Customer Symptoms** Customers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products. **Workaround** No workarounds needed at this time.

identified Aug 20, 6:03 PM

**Summary** We are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region. **Description** Mitigation actions are implemented by our engineering teams, recovery trends have been observed across infrastructure layers. Active efforts remain underway to bring impacted cloud services back to full operation. We will provide an update by Thursday, 2026-08-20 11:00 PDT with details. **Diagnosis / Customer Symptoms** Customers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products. **Workaround** We recommend customers to failover to other regions where feasible.

identified Aug 20, 5:59 PM

**Summary** We are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region. **Description** Mitigation actions are implemented by our engineering teams, recovery trends have been observed across infrastructure layers. Active efforts remain underway to bring impacted cloud services back to full operation. We will provide an update by Thursday, 2026-08-20 11:00 PDT with details. **Diagnosis / Customer Symptoms** Customers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products. **Workaround** We recommend customers to failover to other regions where feasible.

identified Aug 20, 5:36 PM

**Summary** We are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region. **Description** Mitigation actions are implemented by our engineering teams, recovery trends have been observed across infrastructure layers. Active efforts remain underway to bring impacted cloud services back to full operation. We will provide an update by Thursday, 2026-08-20 11:00 PDT with details. **Diagnosis / Customer Symptoms** Customers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products. **Workaround** We recommend customers to failover to other regions where feasible.

identified Aug 20, 5:32 PM

**Summary** We are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region. **Description** Mitigation actions are implemented by our engineering teams, recovery trends have been observed across infrastructure layers. Active efforts remain underway to bring impacted cloud services back to full operation. We will provide an update by Thursday, 2026-08-20 10:45 PDT with details. **Diagnosis / Customer Symptoms** Customers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products. **Workaround** We recommend customers to failover to other regions where feasible.

identified Aug 20, 5:23 PM

**Summary** We are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region. **Description** Mitigation actions are implemented by our engineering teams, recovery trends have been observed across infrastructure layers. Active efforts remain underway to bring impacted cloud services back to full operation. We will provide an update by Thursday, 2026-08-20 10:45 PDT with details. **Diagnosis / Customer Symptoms** Mitigation actions are implemented by our engineering teams, recovery trends have been observed across infrastructure layers. Active efforts remain underway to bring impacted cloud services back to full operation. We will provide an update by Thursday, 2026-08-20 10:45 PDT with details. **Workaround** We recommend customers to failover to other regions where feasible.

identified Aug 20, 5:13 PM

**Summary** We are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region. **Description** Mitigation actions are implemented by our engineering teams, recovery trends have been observed across infrastructure layers. Active efforts remain underway to bring impacted cloud services back to full operation. We will provide an update by Thursday, 2026-08-20 10:45 PDT with details. **Diagnosis / Customer Symptoms** Mitigation actions are implemented by our engineering teams, recovery trends have been observed across infrastructure layers. Active efforts remain underway to bring impacted cloud services back to full operation. We will provide an update by Thursday, 2026-08-20 10:45 PDT with details. **Workaround** We recommend customers to failover to other regions where feasible.

identified Aug 20, 5:13 PM

**Summary** We are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region. **Description** We are experiencing an issue with multiple products, beginning on Thursday, 2026-08-20 08:40 PDT. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2026-08-20 10:30 PDT with details. We apologize to all who are affected by the disruption. **Diagnosis / Customer Symptoms** Customers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products. **Workaround** None at this time.

identified Aug 20, 4:44 PM

**Summary** We are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region. **Description** We are experiencing an issue with multiple products, beginning on Thursday, 2026-08-20 08:40 PDT. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2026-08-20 10:30 PDT with details. We apologize to all who are affected by the disruption. **Diagnosis / Customer Symptoms** Customers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products. **Workaround** None at this time.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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