Grafana Cloud reports multiple service issues

Grafana Cloud is dealing with 2 concurrent service issues — tracked live below.

By The Downtime · Sep 3, 2026 · 10:30 AM ·Updated 5 days ago

Grafana Cloud is investigating a major incident affecting its prod-ap-south-1 region. Impacted customers may experience increased latency and issues with data ingestion, according to the company's status page.

Grafana Cloud is a hosted monitoring and observability platform used by organizations to track application performance and infrastructure metrics.

The investigation began after reports of degraded service in the Asia-Pacific South region. No root cause has been identified or disclosed at this time.

This is a developing story. Updates will be posted as Grafana Cloud provides new information.

⚠️ Issues being tracked (2)

High Latency in prod-ap-south-1

Resolved

source ↗

Investigating issues in US Central (prod-us-central-0, prod-us-central-5)

Resolved

source ↗

🕒 Live updates (6)

resolved High Latency in prod-ap-south-1 Sep 3, 12:49 PM

This incident has been resolved.

monitoring High Latency in prod-ap-south-1 Sep 3, 11:37 AM

A fix has been applied and we are seeing signs of recovery. We will continue to monitor the recovery.

investigating High Latency in prod-ap-south-1 Sep 3, 9:32 AM

We are currently investigating an issue impacting deployments in prod-ap-south-1. Impacted customers may be experiencing increased latency and issues with ingestion.

resolved Investigating issues in US Central (prod... Sep 1, 8:20 PM

This incident has been resolved.

identified Investigating issues in US Central (prod... Sep 1, 4:14 PM

We have identified the cause as an issue in our cloud provider’s US Central region. A mitigation is in place and recovery is in progress. Customers in prod-us-central-0 and prod-us-central-5 may still see errors or delays with metrics, logs, or Grafana while services come back. We will update this page as recovery continues.

investigating Investigating issues in US Central (prod... Sep 1, 3:25 PM

We are investigating reports of errors affecting Grafana Cloud in US Central (prod-us-central-0, prod-us-central-5). Customers in this region may see timeouts or failed requests when writing or querying logs and metrics. We are looking into this and will post another update as soon as we have more information.

📎 Sources

Grafana Cloud status ↗

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.