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Grafana Cloud reports multiple service issues

Grafana Cloud is dealing with 2 concurrent service issues — tracked live below.

By The Downtime · Jul 23, 2026 · 10:15 AM ·Updated 4 weeks ago

Grafana Cloud is currently investigating a major outage affecting Stacks that rely on SCIM user provisioning for authentication. Users experiencing this issue are unable to log into Grafana.

Grafana Cloud is a cloud-based observability platform offering metrics, logs, and tracing services to organizations of various sizes for monitoring infrastructure and applications.

The company reported the issue as under investigation at the time of this report, with engineering teams working on a fix. No additional details regarding scope, duration, or affected customer counts have been disclosed.

This is a developing story. The Downtime will continue monitoring Grafana Cloud's status page for updates.

⚠️ Issues being tracked (2)

Stacks using SCIM user provisioning are currently unable to log into Grafana
Resolved
source ↗
K6 - Cloud output test-runs are failing to fetch the script logs
Resolved
source ↗

🕒 Live updates (7)

resolved Stacks using SCIM user provisioning are... Jul 23, 3:37 PM

This incident has been resolved.

identified Stacks using SCIM user provisioning are... Jul 23, 1:23 PM

We have applied a fix and are currently awaiting feedback from affected customers.

identified Stacks using SCIM user provisioning are... Jul 23, 11:26 AM

The issue has been identified and we are currently working on the mitigations now. The scope is much more limited than initially thought only specific SCIM configurations are impacted.

investigating Stacks using SCIM user provisioning are... Jul 23, 10:13 AM

We are currently facing an issue where Stacks using SCIM user provisioning are currently unable to log into Grafana. We are currently investigating this issue and working on a fix.

resolved K6 - Cloud output test-runs are failing... Jul 22, 11:25 AM

This incident has been resolved.

monitoring K6 - Cloud output test-runs are failing... Jul 22, 10:52 AM

We have identified the cause and applied a fix which has has resulted in significant recovery. We will continue to monitor this before resolving.

investigating K6 - Cloud output test-runs are failing... Jul 22, 10:27 AM

We are currently investigating an issue cloud output test-runs which is resulting in failure to fetch the script logs. We are working on identifying the cause and working on a fix.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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