← Outage Reports
MongoDB Atlas logo
MongoDB Atlas
mongodb.com
🔴 Outages Resolved

MongoDB Atlas experiencing cluster connectivity issues in Azure westus

The database service is investigating connectivity problems affecting its Azure westus region.

By The Downtime · Jul 23, 2026 · 4:30 PM ·Updated 4 weeks ago

MongoDB Atlas is investigating cluster connectivity issues in its Azure westus region. The company has marked the incident as major and is currently investigating the root cause.

MongoDB Atlas is a cloud database service operated by MongoDB Inc., widely used by developers and enterprises for managing data applications.

The issue was first reported as under investigation, with MongoDB Atlas directing affected users to Azure's official status page for additional context on the regional disruption.

This is a developing story. We will update as more information becomes available.

🕒 Live updates (5)

resolved Jul 23, 8:28 PM

Azure has rolled out mitigation for the networking incident affecting the West US region and recovery is complete.

identified Jul 23, 6:54 PM

Azure is rolling out a mitigation for the ongoing networking incident affecting the West US region, and we are seeing signs of recovery. Some Atlas clusters hosted in Azure West US may continue to experience intermittent connectivity issues, including failures connecting to clusters, issues with communication between cluster nodes, nodes appearing down, and delays to cluster modifications. We are monitoring recovery closely and will provide additional updates as more information becomes available.

identified Jul 23, 6:26 PM

We are aware of an ongoing Azure networking incident affecting the West US region. Some Atlas clusters hosted in Azure West US may experience intermittent connectivity issues, including failures connecting to clusters, issues with communication between cluster nodes, nodes appearing down, and delays to cluster modifications. Azure is investigating the issue and evaluating mitigation options. We will provide additional updates as more information becomes available.

identified Jul 23, 4:38 PM

Azure has confirmed that there are networking issues in the westus region. Please follow the official azure status post for more detailed updates https://azure.status.microsoft/en-us/status

investigating Jul 23, 4:21 PM

We are currently investigating an issue with Azure clusters in westus region. Please refer to the azure status post here for more information https://azure.status.microsoft/en-us/status.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

💬 Comments (0)

No comments yet — be the first to weigh in.

Join the conversation.