โ† Outage Reports
New Relic logo
New Relic
newrelic.com
๐Ÿ” Outages Resolved

New Relic Investigating Data Irregularities in US Region

Subset of customers experiencing delayed data and alert notifications.

By The Downtime ยท Sep 25, 2026 ยท 8:00 PM ยทUpdated 3 weeks ago

New Relic is investigating a service interruption affecting its US region, where a subset of customers may experience delayed data in queries, charts, and dashboards. Delayed or missing alert notifications related to the affected data are also being reported. The company has temporarily suppressed related alerts as the investigation continues.

New Relic provides cloud-based observability and monitoring tools used by organizations to track application and infrastructure performance.

The company disclosed the issue on its status page and identified it as currently under investigation. Affected alerts remain suppressed while work to resolve the matter proceeds.

This is a developing story. We will update as more information becomes available.

๐Ÿ•’ Live updates (6)

resolved Sep 25, 10:33 PM

Between 19:24 UTC and 22:04 UTC, a subset of customers in the US region may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing or suppressed alert notifications for related data. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

identified Sep 25, 10:18 PM

At this time, we are seeing increased recovery of impacted services related to delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data in the US region.

identified Sep 25, 9:27 PM

We continue seeing recovery for impacted services as we work to resolve this service interruption where a subset of customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Alerts are no longer suppressed.

investigating Sep 25, 8:39 PM

We are seeing recovery from some impacted services as we continue investigating a service interruption where a subset of customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Affected alerts are currently being suppressed.

investigating Sep 25, 8:15 PM

We are continuing to investigate a service interruption where a subset of customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Affected alerts are currently being suppressed.

investigating Sep 25, 7:57 PM

We are currently investigating a service interruption where a subset of customers may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Affected alerts are currently being suppressed.

๐Ÿ“Ž Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

๐Ÿ’ฌ Comments (0)

No comments yet โ€” be the first to weigh in.

Join the conversation.