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🤖 Outages Resolved

OpenAI reports multiple service issues

OpenAI is dealing with 7 concurrent service issues — tracked live below.

By The Downtime · Oct 9, 2026 · 9:15 PM ·Updated 6 days ago

OpenAI has identified an issue affecting its ChatGPT Android application in which users encounter an "This content is unavailable in this version of the app" error message instead of accessing certain content. The company has classified the incident as major and marked it as identified.

OpenAI develops ChatGPT, an AI-powered conversational service used by millions of users globally for writing, coding, research, and other tasks.

OpenAI began rolling out a fix in the latest version of the Android app. In the interim, users can access ChatGPT through the web interface. The company is working to restore functionality for users on older app versions.

This is a developing story. The Downtime will update as more information becomes available.

⚠️ Issues being tracked (7)

Some ChatGPT content may be unavailable on Android
Resolved
source ↗
Delayed Costs data in the Compliance API
Resolved
source ↗
Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs.
Resolved · 🌏 Asia-Pacific
source ↗
Elevated errors with GPT-5.6 Instant in FedRAMP workspaces
Resolved
source ↗
Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity
Resolved
source ↗
Dot in Codex may fail to create new threads
Resolved
source ↗
Workspace admins may be unable to manage plugins
Resolved
source ↗

🕒 Live updates (20)

resolved Delayed Costs data in the Compliance API Oct 12, 4:02 PM

All impacted services have now fully recovered.

resolved Some ChatGPT content may be unavailable... Oct 10, 12:26 AM

All impacted services have now fully recovered.

resolved Workspace admins may be unable to manage... Oct 9, 11:26 PM

All impacted services have now fully recovered.

monitoring Workspace admins may be unable to manage... Oct 9, 10:52 PM

We are seeing recovery in workspace administrators’ ability to view and manage plugin availability and settings. We are monitoring to ensure service remains stable.

monitoring Delayed Costs data in the Compliance API Oct 9, 10:03 PM

We have implemented a mitigation, and delayed Costs data is now processing through the Compliance API. Some customers may continue to see incomplete Costs data while the backlog catches up. We expect this catch-up process to continue through Sunday, October 11. ChatGPT usage and API Platform requests remain unaffected. We are monitoring recovery.

investigating Workspace admins may be unable to manage... Oct 9, 9:48 PM

We are investigating an issue affecting some ChatGPT workspace administrators’ ability to view and manage plugin availability and settings. Some users may also see plugins as unavailable. We will provide another update as soon as we have more information.

identified Some ChatGPT content may be unavailable... Oct 9, 9:00 PM

We have identified an issue affecting the ChatGPT Android app where users may see “This content is unavailable in this version of the app” instead of certain content. A fix is rolling out gradually in the latest Android version. Users can use ChatGPT on the web while we work to restore the experience for older app versions.

identified Delayed Costs data in the Compliance API Oct 9, 6:46 PM

Some customers may continue to experience delayed Costs data through the Compliance API. ChatGPT usage and API Platform requests are not affected, and other reporting channels remain available. We have identified the cause and are continuing work to restore normal data freshness. We will provide another update as work progresses.

identified Delayed Costs data in the Compliance API Oct 9, 5:27 PM

We have identified an issue causing delays in publishing Costs data through the Compliance API. The API Platform organization costs endpoint and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.

identified Delayed Costs data in the Compliance API Oct 9, 5:23 PM

We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.

resolved Some APAC users are seeing errors in Cha... Oct 8, 4:51 AM

All impacted services have now fully recovered.

investigating Some APAC users are seeing errors in Cha... Oct 8, 3:17 AM

We are investigating the issue for the listed services.

resolved Elevated errors with GPT-5.6 Instant in... Oct 8, 12:03 AM

All impacted services have now fully recovered.

monitoring Elevated errors with GPT-5.6 Instant in... Oct 7, 11:48 PM

We have applied the mitigation and are monitoring the recovery and no longer seeing any errors.

investigating Elevated errors with GPT-5.6 Instant in... Oct 7, 11:42 PM

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

resolved Degraded performance in Codex and Work m... Oct 7, 6:23 PM

All impacted services have now fully recovered.

resolved Dot in Codex may fail to create new thre... Oct 7, 6:06 PM

All impacted services have now fully recovered.

monitoring Dot in Codex may fail to create new thre... Oct 7, 5:30 PM

We have applied the mitigation and are monitoring the recovery.

investigating Degraded performance in Codex and Work m... Oct 7, 5:21 PM

We are investigating the issue for the listed services.

investigating Dot in Codex may fail to create new thre... Oct 7, 4:31 PM

We are investigating the issue for the listed services.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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