OpenAI's ChatGPT Work experiencing elevated errors and latency

The service is seeing major impact as the company works to implement a mitigation.

By The Downtime · Aug 31, 2026 · 3:15 PM ·Updated 2 weeks ago

OpenAI's ChatGPT Work platform is experiencing elevated latency and errors, with the incident classified as major impact. The service status remains identified as the company works on implementing a fix.

OpenAI develops ChatGPT, a widely-used AI assistant relied upon by millions of users and thousands of organizations for content generation, coding assistance, and research tasks.

The company identified the issue affecting its impacted services and confirmed users are experiencing elevated latency. OpenAI is currently working to implement a mitigation to resolve the problem.

This is a developing story and will be updated as new information becomes available.

🕒 Live updates (8)

resolved Aug 31, 8:28 PM

All impacted services have now fully recovered.

monitoring Aug 31, 8:01 PM

We have applied a mitigation and are monitoring recovery.

identified Aug 31, 7:29 PM

User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing work on implementing a mitigation.

identified Aug 31, 5:52 PM

User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing work on implementing a mitigation.

identified Aug 31, 5:01 PM

User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We We are continuing work on implementing a mitigation.

identified Aug 31, 4:02 PM

User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing to work on a mitigation.

identified Aug 31, 3:21 PM

We have identified that users are experiencing elevated errors for the impacted services. Plus users are particularly impacted, where Work mode is currently unavailable. We are working on implementing a mitigation.

identified Aug 31, 3:04 PM

We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.

📎 Sources

OpenAI status ↗

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.