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Pinecone reports multiple service issues

Pinecone is dealing with 2 concurrent service issues — tracked live below.

By The Downtime · Jul 21, 2026 · 7:47 PM ·Updated 1 month ago

Pinecone is reporting critical-level 5xx errors affecting some namespaces on its serverless platform in the Azure eastus2 region.

Pinecone provides a managed vector database service used by developers and enterprises for AI and machine learning applications requiring semantic search and retrieval capabilities.

The company began investigating the issue and subsequently identified the root cause. A fix is currently being implemented. No estimated time to resolution has been provided.

This is a developing story. The Downtime will continue monitoring Pinecone's status page for updates.

⚠️ Issues being tracked (2)

[SERVERLESS][Azure][eastus2] 5xx errors for some namespaces
Resolved
source ↗
[SERVERLESS][AWS][us-east-1] Increased latency and 5xx errors for some indexes
Resolved · 🇺🇸 US East
source ↗

🕒 Live updates (6)

resolved [SERVERLESS][Azure][eastus2] 5xx errors... Jul 21, 8:52 PM

This incident has been resolved.

identified [SERVERLESS][Azure][eastus2] 5xx errors... Jul 21, 7:39 PM

The issue has been identified and a fix is being implemented.

investigating [SERVERLESS][Azure][eastus2] 5xx errors... Jul 21, 7:38 PM

We are currently investigating this issue.

resolved [SERVERLESS][AWS][us-east-1] Increased l... Jul 20, 6:26 PM

This incident has been resolved.

identified [SERVERLESS][AWS][us-east-1] Increased l... Jul 20, 5:46 PM

The issue has been identified and a fix is being implemented.

investigating [SERVERLESS][AWS][us-east-1] Increased l... Jul 20, 5:44 PM

We are currently investigating this issue.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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