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Pinecone Investigating 5xx Errors on Serverless Read Path in AWS us-west-2

The vector database service is experiencing major disruptions to read operations in a single AWS region.

By The Downtime ยท Sep 17, 2026 ยท 5:45 AM ยทUpdated 1 month ago

Pinecone is investigating major 5xx errors affecting the read path of its serverless offering in the AWS us-west-2 region. The service remains under investigation as of this report.

Pinecone operates a vector database platform widely used for AI and machine learning applications requiring semantic search and similarity matching capabilities.

The company identified the issue and began mitigation efforts, according to its official status page. No further details on the scope or cause have been disclosed.

This is a developing story and will be updated as new information becomes available.

๐Ÿ•’ Live updates (3)

resolved Sep 17, 4:44 PM

This incident has been resolved.

monitoring Sep 17, 6:29 AM

We have recovered and are monitoring to ensure no further errors occur.

investigating Sep 17, 5:37 AM

We have identified the issue and we are in the process of mitigating.

๐Ÿ“Ž Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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