Plaid experienced a major service disruption affecting connections to Chase, impacting all channels and data recipients. Item adds and API calls through the platform were affected during the incident.
Plaid is a financial data infrastructure platform that enables connections between financial institutions and third-party applications, serving fintech companies, banks, and other financial services providers.
Plaid initially began investigating after Chase experienced downtime that cascaded to impact Plaid's service. The company stated it would provide updates as Chase resolved the underlying issue.
The incident has been fully resolved.
