PlanetScale Dashboard and API Hit by 500 Errors for Postgres Databases

Service interruption affecting database management resolved after seven minutes.

By The Downtime · Sep 2, 2026 · 4:45 PM

PlanetScale experienced a major incident affecting its dashboard and API for postgres databases. Users attempting to manage or query postgres instances received 500 errors during the outage. The service is now fully operational.

PlanetScale provides MySQL and Postgres database hosting built on Vitess, a popular open-source database middleware. The platform serves developers and teams managing cloud-native applications.

The incident began at 12:17 UTC with API requests and dashboard pages returning errors for postgres database management. The company deployed a fix and declared the issue resolved at 12:24 UTC, affecting service for approximately seven minutes.

All systems are now functioning normally.

🕒 Live updates (2)

resolved Sep 2, 4:44 PM

The incident has been resolved. Between 12:17 and 12:24 UTC, the dashboard and API were returning 500 errors for postgres database management pages and API endpoints.

monitoring Sep 2, 4:34 PM

For postgres databases, API requests and the dashboard were returning 500 errors. We've deployed a fix.

📎 Sources

PlanetScale status ↗

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.