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πŸ”’ Outages Resolved

Proton Mail and Proton Meet blocked on macOS over certification error

Apple developer account revocation causes Proton apps to be flagged as malware on macOS; company working with Apple to restore access.

By The Downtime Β· Oct 2, 2026 Β· 3:00 PM Β·Updated 2 weeks ago

Proton is investigating a critical issue affecting its Mail and Meet applications on macOS. Some users are encountering error messages indicating the apps have been flagged as malwareβ€”a misclassification that Proton says poses no actual security threat.

Proton provides encrypted email and communications services used by millions worldwide for secure messaging and collaboration.

The issue stems from the revocation of one of Proton's Apple developer accounts earlier today, which caused previously legitimate apps to be blocked at the operating system level. Proton is working with Apple to resolve the matter. Meanwhile, the company recommends macOS users access its services through web applications.

This is a developing story; further updates will be provided as more information becomes available.

πŸ•’ Live updates (3)

resolved Oct 2, 8:11 PM

We've now updated both the Proton Meet and Proton Mail MacOS desktop apps. If you're still receiving a pop-up on your device, please update to the latest version of the desktop apps. Once again, we apologize for any inconvenience this has caused.

investigating Oct 2, 6:51 PM

Dear Proton community, On Friday, October 2, 2026, an issue with Apple's developer program caused Proton Mail for Mac and Proton Meet for Mac to stop opening on macOS for some users. MacOS also incorrectly flagged them as malware in some cases. Your data and accounts are safe. The apps were not compromised, and the malware warning was a false positive. While we continue to work with Apple to resolve the situation, we have also released new versions of the apps to work around the problem for affected users. If you find that either Proton Mail for Mac or Proton Meet for Mac fail to open, you may need to download and install the app again from the links below. We apologize for the inconvenience. - Download Proton Mail for macOS from https://proton.me/mail/download - Download Proton Meet for macOS from https://proton.me/meet/download Stay secure, The Proton Team

investigating Oct 2, 4:54 PM

Some users on MacOS may be seeing errors stating that our Proton Mail & Proton Meet apps are qualified as malware. This is an error, there is no actual malware threat, and we're working together with Apple to restore functionality for our MacOS users. For context, earlier today one of our developer accounts with Apple was revoked for unknown reasons, causing previously legitimate apps to be blocked at the operating system level on MacOS. In the meantime, we recommend using the webapps. Apologies for the disruptions caused by this, we will communicate further once we have more information and updates.

πŸ“Ž Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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