Retool Workflows Stuck in Pending State

The workflow automation platform identified an issue causing tasks to hang and triggering elevated rate limit errors.

By The Downtime · Jul 30, 2026 · 9:00 PM ·Updated 3 weeks ago

Retool is experiencing a major outage affecting its Workflows feature, with tasks becoming stuck in a pending state. The company has identified the issue and is working on a fix.

Retool is a low-code platform used by developers and organizations to build internal tools and automate workflows. The service is widely used across enterprises for rapid application development.

The incident began with an investigation into Workflows stuck in pending state, accompanied by a spike in 429 rate limit responses for start triggers. As of the latest update, Retool has identified the underlying cause and is actively working on remediation.

This is a developing story. We will update as more information becomes available.

🕒 Live updates (5)

resolved Jul 31, 5:52 AM

This incident has been resolved.

monitoring Jul 30, 11:08 PM

We are continuing to monitor for any further issues.

monitoring Jul 30, 9:20 PM

The fix has been deployed, and we're monitoring the results. Workflows are still degraded but recovering.

identified Jul 30, 8:45 PM

We've identified the issue and are working on a fix.

investigating Jul 30, 8:22 PM

We are investigating an issue with Retool Workflows being stuck in a pending state. There is also an uptick in 429 rate limit responses for start triggers

📎 Sources

Retool status ↗

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.