← Outage Reports
Retool logo
Retool
retool.com
⚠️ Outages Resolved

Retool's retool-email Domain Disabled Over Spam Concerns

The email service domain remains unavailable as Retool investigates; official account functions unaffected.

By The Downtime · Jul 23, 2026 · 10:30 PM ·Updated 4 weeks ago

Retool is investigating the disabling of its retool-email.com domain due to spam, the company said. The service is currently in investigating status with critical impact designation.

Retool is a low-code platform that enables developers to build internal tools and applications. The company serves thousands of organizations across various industries.

According to Retool's official status page, the domain disabling does not impact official Retool emails, including user invites and password resets, which continue to function normally.

This is a developing story and we'll provide updates as more information becomes available.

🕒 Live updates (2)

resolved Jul 24, 6:34 PM

Some Retool Emails failed with a "Disabled for sending spam" error due to an issue with our upstream email provider. The sending domain has since been restored, and email delivery is operating normally. We've also added safeguards to prevent recurrence. We apologize for the disruption.

investigating Jul 23, 10:22 PM

We are investigating the disabling of retool-email.com domain due to spam. Note that this does not impact official retool emails like user invites and password resets.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

💬 Comments (0)

No comments yet — be the first to weigh in.

Join the conversation.