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Scaleway reports multiple service issues

Scaleway is dealing with 12 concurrent service issues — tracked live below.

By The Downtime · Sep 30, 2026 · 9:45 AM ·Updated 2 weeks ago

Scaleway's Account API experienced a major outage affecting global services. The company's console may have been unusable during the incident. Current status is identified, with services reported as recovered.

Scaleway is a European cloud infrastructure provider offering compute, storage, and networking services to developers and enterprises.

The incident began with the Account API going offline, triggering an investigation. Scaleway later identified the issue and confirmed service recovery, noting that user-facing impacts should no longer be present despite ongoing investigation into root cause.

This is a developing story. The Downtime will provide updates as more information becomes available.

⚠️ Issues being tracked (12)

[Account] - Global - Account API Down
Resolved · 🌐 Global
source ↗
[Serverless SQL DB] - [fr-par] Daily backup didn't work last night
Resolved
source ↗
[FR-PAR] Network perturbations
Monitoring
source ↗
[OBJS] pl-waw: Operations are slow
Resolved
source ↗
RPN - AMS1/AMS - rpn service unreachable for rack 6.12.71
Resolved · 🇪🇺 Europe
source ↗
[AGWX] Stabilities issues in fr-par
Resolved
source ↗
[EDGE] Faulty cache server
Resolved
source ↗
[Dedibackup] - [DC3] - dedibackup unavalaible - 500 error
Resolved
source ↗
[fr-par] Site-to-site VPN configuration issue
Resolved
source ↗
[generative-apis] - [fr-par ] - gemma4 unhealthy
Resolved
source ↗
[COKPIT] [fr-par] (custom-metrics) Some unavailability errors were reported
Identified
source ↗
[TEM] - TEM IP address blacklist
Resolved
source ↗

🕒 Live updates (27)

resolved [TEM] - TEM IP address blacklist Sep 30, 9:59 PM

The incident has been resolved and the IP is no longer blacklisted.

identified [TEM] - TEM IP address blacklist Sep 30, 9:47 PM

The IP address 51.159.124.109 has been blacklisted by Spamhaus.

resolved [Account] - Global - Account API Down Sep 30, 4:48 PM

This incident has been resolved.

resolved [Serverless SQL DB] - [fr-par] Daily bac... Sep 30, 2:25 PM

Backup services have been restored and are now available.

identified [Account] - Global - Account API Down Sep 30, 11:42 AM

Services have recovered, we are investigating, but there should not be any user facing impacts anymore.

investigating [Account] - Global - Account API Down Sep 30, 11:41 AM

We are continuing to investigate this issue.

investigating [Account] - Global - Account API Down Sep 30, 11:35 AM

Account API is down. Console may be unusable

identified [Serverless SQL DB] - [fr-par] Daily bac... Sep 30, 11:10 AM

[03:00]: Following the temporal migration of yesterday, the daily backups of Serverless SQL DB didn't work last night. Backups are expected to become available again later today.

resolved [OBJS] pl-waw: Operations are slow Sep 30, 9:22 AM

This incident has been resolved.

monitoring [FR-PAR] Network perturbations Sep 29, 3:44 PM

We have observed local perturbations on the backbone network of FR-PAR region, fixes have been deployed, we are monitoring the situation

resolved RPN - AMS1/AMS - rpn service unreachable... Sep 29, 1:38 PM

This incident has been resolved.

resolved [AGWX] Stabilities issues in fr-par Sep 29, 10:48 AM

A network offload of traffic caused some transient issues, the offload was stopped in order to recover all services.

investigating [AGWX] Stabilities issues in fr-par Sep 29, 10:29 AM

Instabilities when contacting Scaleway APIs

investigating RPN - AMS1/AMS - rpn service unreachable... Sep 29, 9:49 AM

We are continuing to investigate this issue.

investigating RPN - AMS1/AMS - rpn service unreachable... Sep 29, 9:41 AM

The rpn device inside the rack 6.12.71 in Amsterdam is currently unreachable. At this time, the root cause has not yet been identified. Our Network team is investigating the issue and will provide further updates as soon as more information becomes available.

resolved [EDGE] Faulty cache server Sep 28, 3:48 PM

This incident has been resolved.

resolved [Dedibackup] - [DC3] - dedibackup unaval... Sep 28, 3:46 PM

This incident has been resolved.

resolved [fr-par] Site-to-site VPN configuration... Sep 28, 3:45 PM

This incident has been resolved.

monitoring [OBJS] pl-waw: Operations are slow Sep 28, 3:41 PM

The issue has been identified, fixes have been deployed, we're back to the nominal state, monitoring.

resolved [generative-apis] - [fr-par ] - gemma4 u... Sep 28, 3:06 PM

This incident has been resolved.

identified [COKPIT] [fr-par] (custom-metrics) Some... Sep 28, 11:46 AM

Incident is resolved, we are still monitoring to make sure that everything runs smoothly

investigating [COKPIT] [fr-par] (custom-metrics) Some... Sep 28, 11:46 AM

Some users report errors in custom metrics ingestion since 2026-09-16 We are investigating to find out the scope of the incident.

investigating [OBJS] pl-waw: Operations are slow Sep 28, 10:49 AM

Since the 25/09 (last friday), the S3 pl-waw region is overloaded with operations. We're currently working to mitigate that.

identified [EDGE] Faulty cache server Sep 25, 3:45 PM

Edge Services may return truncated HTTP content due to a faulty cache server. The incident is mitigated.

investigating [generative-apis] - [fr-par ] - gemma4 u... Sep 10, 12:06 PM

[09/09 - 16:50] The Gemma 4 models started to show un usual latencies resulting in requests timeout [10/09 - 9:00] The incident has been mitigated and response times are back to normal

identified [Dedibackup] - [DC3] - dedibackup unaval... Aug 30, 12:06 PM

Since August 26th, the dedibackup on DC3 has been unreachable and is returning 500 errors.

monitoring [fr-par] Site-to-site VPN configuration... Aug 20, 6:06 PM

Following a configuration issue during a deployment, numerous routes stopped being advertised, which may have impacted routing to the PAR VPN gateways.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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