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Scaleway reports multiple service issues

Scaleway is dealing with 6 concurrent service issues — tracked live below.

By The Downtime · Aug 13, 2026 · 1:30 PM ·Updated 1 week ago

Scaleway's security team has identified a suspected blacklist by security vendor ESET affecting resources behind *.fr-par.scw.cloud. The incident is currently marked as critical and identified. Scaleway is in active discussion with ESET to resolve the issue as soon as possible.

Scaleway is a European cloud infrastructure provider offering compute, storage, and networking services to developers and organizations.

The Scaleway Security team discovered the potential blacklisting on their French Paris region infrastructure. The company is working directly with ESET to remediate the situation.

This is a developing story. The Downtime will continue monitoring for updates.

⚠️ Issues being tracked (6)

[DOMAIN] - Suspicion of ESET blacklist for our domains and/or IP ranges
Resolved
source ↗
[BMNA] - AFNIC EPP connection
Resolved · 🇪🇺 Europe
source ↗
[EDGE] - 503 error
Identified
source ↗
[CKPT] - [Global] - On new projects, first attempts to connect to Grafana may result in internal error (the following ones end up working)
Investigating · 🌐 Global
source ↗
[NETI] - [DC3] - Nine IX blackholed some traffic
Investigating
source ↗
[EDGE] - random 403 returned on 76 pipelines
Resolved
source ↗

🕒 Live updates (13)

resolved [EDGE] - random 403 returned on 76 pipel... Aug 14, 4:20 PM

This incident has been resolved.

investigating [EDGE] - random 403 returned on 76 pipel... Aug 14, 2:49 PM

403 errors may be returned for several pipelines, due to cache synchronization issue

resolved [BMNA] - AFNIC EPP connection Aug 14, 10:59 AM

This incident has been resolved.

investigating [NETI] - [DC3] - Nine IX blackholed some... Aug 13, 6:30 PM

While putting in production a new IXP, they forgot to update the ACL on their side but we were still able to reach the RS, so we announced our prefixes but the other members of the IXP weren’t able to send traffic to us, leading to blackhole of 20Gbps.

investigating [PAR] Nine IX blackholed some traffic Aug 13, 6:30 PM

While putting in production a new IXP, they forgot to update the ACL on their side but we were still able to reach the RS, so we announced our prefixes but the other members of the IXP weren’t able to send traffic to us, leading to blackhole of 20Gbps.

resolved [Security vendor] - Suspicion of ESET bl... Aug 13, 6:05 PM

The ESET has removed the domain from their blacklist.

identified [Security vendor] - Suspicion of ESET bl... Aug 13, 3:38 PM

We are continuing to work on a fix for this issue.

identified [DOMAIN] - Suspicion of ESET blacklist f... Aug 13, 3:28 PM

Scaleway Security team identified that resources behind *.fr-par.scw.cloud may be blacklisted by the security vendor ESET. Scaleway is in discussion with ESET to remediate the situation as soon as possible.

identified [Security vendor] - Suspicion of ESET bl... Aug 13, 3:28 PM

Scaleway Security team identified that resources behind *.fr-par.scw.cloud may be blacklisted by the security vendor ESET. Scaleway is in discussion with ESET to remediate the situation as soon as possible.

investigating [BMNA] - AFNIC EPP connection Aug 13, 11:08 AM

Since 10:10 AM, our communication with AFNIC registry for TLDs (.fr, .bzh, .alsace, .paris, .wf, .yt, .tf, .pm) is unstable. Operations on domains from AFNIC may get errors. We are working on identifying the problem.

identified [EDGE] - 503 error Aug 12, 11:34 AM

The issue has been identified and a fix is being implemented.

investigating [EDGE] - 503 error Aug 12, 10:00 AM

Customer may experience 503 errors on edge service.

investigating [CKPT] - [Global] - On new projects, fir... Aug 11, 2:42 PM

We are currently investigating this issue.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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