Segment is investigating a major incident in which some customers are unable to log in to the Segment app using single sign-on (SSO) authentication. The company has not yet identified a root cause and continues to assess the scope and duration of the issue.
Segment is a customer data platform that helps businesses collect, unify, and activate customer data across their technology stack. The service is widely used by marketing, analytics, and product teams.
The company began investigating the SSO login problem and posted an update to its status page. No further details on affected customer count, timeline to resolution, or underlying cause have been disclosed.
This is a developing story. The Downtime will continue monitoring Segment's status page for updates.
