SendGrid Resolves Email Sending Delays After API Issues

Major outage affecting email delivery through API and UI has been fully resolved.

By The Downtime · Aug 24, 2026 · 3:45 PM

SendGrid experienced a major outage on June 14, 2026, beginning around 12:00 AM PDT. Users reported high latency, timeouts, and 5xx errors when sending email through both the API and web interface.

SendGrid is a cloud-based email delivery platform used by developers and organizations to send transactional and marketing emails at scale.

Engineers began investigating at 12:00 AM PDT and identified the root cause within approximately two hours. The team implemented a fix and entered a monitoring phase to confirm stability across the platform. After observing normal performance with no further issues, SendGrid declared the incident resolved.

All services are now operating normally.

🕒 Live updates (5)

resolved Jun 14, 12:23 PM

Our engineers have monitored the fix and confirmed the issue with high latency and 5xx errors has been resolved. All services are now operating normally at this time.

monitoring Jun 14, 11:11 AM

Our engineers have implemented a fix and are monitoring system performance. We will continue to observe the platform for the next hour to ensure full stability, and will mark this incident as resolved if no further issues are seen. We will provide another update in 1 hour or as soon as more information becomes available.

identified Jun 14, 10:34 AM

Our engineers have identified the issue and are working toward a fix. Mitigation efforts are underway to resolve the intermittent errors and delays. We will provide another update in 30 minutes or as soon as more information becomes available.

investigating Jun 14, 10:20 AM

Engineers are still investigating issues causing email sending delays. We will provide a status update in 30 minutes or as soon as more information becomes available.

investigating Jun 14, 9:45 AM

Starting around 12:00 AM PDT on June 14, 2026, our engineers began investigating an issue with our core API and platform services. Users may experience high latency, timeouts, and 5xx errors with sending email through the API and the UI. We will provide another update in 30 minutes or as soon as more information becomes available.

📎 Sources

SendGrid status ↗

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.