Snowflake Reports Critical Outage Affecting Data Cloud Access

Cloud data platform investigating service disruption impacting customers in multiple regions.

By The Downtime · Sep 4, 2026 · 7:45 AM ·Updated 2 weeks ago

Snowflake is investigating a critical issue with its Data Cloud platform affecting multiple regions as of 07:00 UTC on September 4, 2026. Customers in impacted regions are unable to access or use Snowflake services and features through Snowsight, the company's web interface.

Snowflake provides cloud-based data warehousing and analytics services used by enterprises for data storage, processing, and analysis.

The company began investigating the incident at 07:00 UTC and committed to providing an update within 30 minutes. No estimated time to resolution has been provided. The company also noted there are currently no available workarounds for affected customers.

This is a developing story. The Downtime will provide updates as more information becomes available from Snowflake's status page.

🕒 Live updates (5)

resolved Sep 4, 10:10 AM

Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight. Workaround: There were no available workarounds for this issue. Incident start time: 07:00 UTC September 04, 2026 Incident end time: 08:30 UTC September 04, 2026 Preliminary root cause: A configuration update to infrastructure components responsible for authorizing incoming network traffic caused the components to restrict this traffic. A root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.

monitoring Sep 4, 9:04 AM

Current status: We've implemented the fix for this issue by rolling back a configuration update to the underlying infrastructure. Our telemetry and internal validations indicate that service has been restored. We'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight. Workaround: There were no available workarounds for this issue. Incident start time: 07:00 UTC September 04, 2026 Incident end time: 08:30 UTC September 04, 2026 Preliminary root cause: A configuration update to infrastructure components responsible for authorizing incoming network traffic caused the components to restrict this traffic.

investigating Sep 4, 8:35 AM

Current status: We're continuing to actively investigate the issue with Snowflake Data Cloud. The specific focus at this time is on infrastructure components responsible for authorizing incoming traffic. We'll provide another update within 30 minutes. Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight. ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures. Workaround: There are currently no available workarounds for this issue. Incident start time: 07:00 UTC September 04, 2026

investigating Sep 4, 8:05 AM

Current status: We're continuing to investigate the issue with Snowflake Data Cloud. We'll provide another update within 30 minutes. Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight. ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures. Workaround: There are currently no available workarounds for this issue. Incident start time: 07:00 UTC September 04, 2026

investigating Sep 4, 7:34 AM

Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 30 minutes. Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight. ETA: An ETA is not yet available. We'll provide one as soon as possible. Workaround: There are currently no available workarounds for this issue. Incident start time: 07:00 UTC September 04, 2026

📎 Sources

Snowflake status ↗

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.