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📱 Outages Developing story

Squarespace's Acuity Scheduling Admin app crashing on iOS 27

The mobile app is experiencing crashes after the latest iOS update, with the company investigating.

By The Downtime · Sep 18, 2026 · 8:45 PM
This is a developing story — we’re tracking the official status page and will post updates here as they come in.

Squarespace is investigating crashes affecting users of the Acuity Scheduling Admin Mobile app following the iOS 27 update. Some users report the app crashes when attempting to launch it. The company has classified the incident as major and is currently working to determine the cause.

Acuity Scheduling is a booking and scheduling platform used by businesses and service providers to manage client appointments and calendar management.

Squarespace first acknowledged the issue on its status page as users began reporting crashes post-iOS 27 release. The investigation is ongoing with no resolution timeline announced.

This is a developing story. We will update as more information becomes available.

🕒 Live updates (2)

investigating Sep 18, 4:46 PM

We currently recommend that users remain on iOS 26 and defer upgrading to iOS 27 until this issue is resolved. This precaution will ensure uninterrupted access to the Acuity Admin Mobile app. Android users remain unaffected.

investigating Sep 18, 4:35 PM

Some users are experiencing issues with the Acuity Admin Mobile app crashing when attempting to launch the app after the latest iOS 27 update. We are currently investigating the issue.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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