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Supabase Resolves pgBouncer Configuration Issue on Older Projects

Connection problems affecting Dedicated Pooler and Storage services have been fixed across all regions.

By The Downtime · Oct 7, 2026 · 3:34 PM

Supabase resolved a major outage affecting users on Project versions 15.1 and older, who experienced pgBouncer configuration issues causing connection failures for Dedicated Pooler and Storage services. The incident has been fully resolved.

Supabase is an open-source Firebase alternative providing PostgreSQL databases and related backend services to developers and organizations.

The company identified the root cause and began rolling out a fix, first stabilizing service in eu-central-2 and ap-south-1 before expanding to additional regions. An enhanced automated solution was developed and tested in staging before deployment to production. A fix rolled out across all regions showed positive results, and Supabase transitioned the incident to monitoring status as stability held. The service has now been declared fully resolved.

🕒 Live updates (7)

resolved Aug 27, 6:24 PM

The fix has remained stable across all regions, and the issue has been resolved.

monitoring Aug 27, 5:07 PM

A fix has been rolled out across all regions, and results are positive. We will continue monitoring to ensure the service remains stable. Moving this incident to monitoring.

identified Aug 27, 1:06 PM

An enhanced automated solution is currently being tested in staging. It is expected to be more effective and efficient than the approach used previously. Once testing has completed successfully, we will use this approach to roll out the fix in production. We will provide further updates as this work progresses.

identified Aug 27, 11:09 AM

We are continuing to rollout the fix to further regions.

identified Aug 27, 1:21 AM

This issue is fixed in eu-central-2 and ap-south-1. We are continuing to rollout the fix to all regions.

investigating Aug 26, 9:36 PM

Some users on Project versions 15.1 and older are experiencing a pgBouncer configuration issue causing connection issues for the Dedicated Pooler and Storage services. We are continuing our investigation of this issue.

investigating Aug 26, 7:49 PM

Some users on older Projects are experiencing a pgBouncer configuration issue causing connection issues for the Dedicated Pooler and Storage services. This issue should only affect users with Project versions 15.1 and older. We have determined the cause of this issue and we are rolling out a fix.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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