resolved MMS Delivery Delays from a Subset of Twi... Aug 19, 8:13 PM
The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to network subscribers on affected networks in the United States is operating normally.
monitoring MMS Delivery Delays from a Subset of Twi... Aug 19, 6:10 PM
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
resolved Event Streams Delivery Stopped Aug 19, 6:02 PM
The issue impacting event delivery has been resolved and Event Streams is operating normally at this time.
resolved Increased Latency and Failures on Portin... Aug 19, 5:58 PM
The latency and failures been resolved and Porting APIs are operating normally at this time.
monitoring Event Streams Delivery Stopped Aug 19, 5:35 PM
Event Streams delivery is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
monitoring Increased Latency and Failures on Portin... Aug 19, 5:33 PM
The Porting APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
identified Event Streams Delivery Stopped Aug 19, 4:51 PM
Our engineers have identified the issue affecting Event Streams delivery and are continuing work to deploy a fix. Customers may continue to experience interruptions in receiving events. We expect to provide another update in 1 hour or as soon as more information becomes available.
identified Event Streams Delivery Stopped Aug 19, 4:36 PM
Our engineers have identified the issue affecting Event Streams delivery and are working to deploy a fix. Customers may continue to experience interruptions in receiving events. We expect to provide another update in 30 minutes or as soon as more information becomes available.
monitoring MMS Delivery Delays from a Subset of Twi... Aug 19, 4:09 PM
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating Event Streams Delivery Stopped Aug 19, 3:48 PM
We are aware of an issue affecting Event Streams delivery. Customers may experience interruptions in receiving events. Our team is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
investigating Event Streams Delivery Stopped Aug 19, 3:45 PM
Our monitoring systems have detected a potential issue with Event Streams failing to deliver events. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
monitoring Increased Latency and Failures on Portin... Aug 19, 3:40 PM
The Porting APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
monitoring Increased Latency and Failures on Portin... Aug 19, 3:10 PM
The Porting APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
resolved SMS Delivery Delays from Twilio to T-Mob... Aug 19, 2:57 PM
The incident has been resolved and SMS delivery from Twilio to T-Mobile network subscribers in Germany is operating normally.
identified MMS Delivery Delays from a Subset of Twi... Aug 19, 2:48 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating Increased Latency and Failures on Portin... Aug 19, 2:42 PM
We are still investigating intermittent latency and failures on Porting APIs. At this time customers may continue to see 500 errors when calling the Porting APIs. We expect to provide another update in 2 hours or as soon as more information becomes available.
identified MMS Delivery Delays from a Subset of Twi... Aug 19, 1:46 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating Increased Latency and Failures on Portin... Aug 19, 1:45 PM
We are investigating intermittent latency and failures on Porting APIs. At this time customers may see 500 errors when calling the Porting APIs. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigating Increased Latency and Failures on Portin... Aug 19, 1:38 PM
Our monitoring systems have detected a potential issue with increased latency and failures on porting APIs. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
investigating MMS Delivery Delays from a Subset of Twi... Aug 19, 1:34 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring SMS Delivery Delays from Twilio to T-Mob... Aug 19, 12:59 PM
We have observed a recovery in SMS delivery from Twilio to T-Mobile network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified SMS Delivery Delays from Twilio to T-Mob... Aug 19, 12:44 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
resolved Caller ID Name Failures Aug 19, 12:41 PM
The issue has been resolved and Caller ID Name (CNAM) information look up for Trunking Originating calls in the us2 region is operating normally at this time.
resolved SMS Delivery Receipt Delays from Twilio... Aug 19, 12:40 PM
The incident has been resolved and SMS delivery receipts from Twilio to Telecall network subscribers in Brazil is operating normally.
investigating SMS Delivery Delays from Twilio to T-Mob... Aug 19, 12:36 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring Caller ID Name Failures Aug 19, 12:11 PM
Caller ID Name (CNAM) information look up for Trunking Originating calls in the us2 region is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
identified Caller ID Name Failures Aug 19, 11:55 AM
The issue looking up Caller ID Name (CNAM) information for Trunking Originating calls in the us2 region has been identified. We are actively working with our Engineering Team to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
identified Caller ID Name Failures Aug 19, 11:06 AM
The issue looking up Caller ID Name (CNAM) information for Trunking Originating calls in the us2 region has been identified. We are actively working with our Engineering Team to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigating Caller ID Name Failures Aug 19, 10:09 AM
We are experiencing an issue looking up Caller ID Name (CNAM) information for Trunking Originating calls in the us2 region. Customers may also experienced increased post dial delay (PDD). Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
resolved IncomingPhoneNumbers API Failures Aug 19, 9:58 AM
We are no longer experiencing 5xx errors for IncomingPhoneNumbers API affecting Hosted Numbers. This incident has been resolved.
monitoring IncomingPhoneNumbers API Failures Aug 19, 9:30 AM
We are observing successful recovery for IncomingPhoneNumbers API on Hosted Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
identified IncomingPhoneNumbers API Failures Aug 19, 8:40 AM
The issue causing 5xx errors for IncomingPhoneNumbers API affecting Hosted Number has been identified. We are actively working with our engineers to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
monitoring SMS Delivery Receipt Delays from Twilio... Aug 19, 8:35 AM
We have observed a recovery in SMS delivery receipts from Twilio to Telecall network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
resolved SMS Delivery Failures from a Subset of T... Aug 19, 7:48 AM
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada is operating normally.
monitoring SMS Delivery Failures from a Subset of T... Aug 19, 7:46 AM
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
investigating IncomingPhoneNumbers API Failures Aug 19, 7:42 AM
We are experiencing 5xx errors for IncomingPhoneNumbers API affecting Hosted Numbers. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring SMS Delivery Receipt Delays from Twilio... Aug 19, 6:35 AM
We have observed a recovery in SMS delivery from Twilio to Telecall network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
monitoring SMS Delivery Failures from a Subset of T... Aug 19, 5:44 AM
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
resolved SMS Delivery Delays from Twilio to Telen... Aug 19, 5:43 AM
The incident has been resolved and SMS delivery from Twilio to Telenet BidCo NV and Base network subscribers in Belgium is operating normally.
monitoring SMS Delivery Delays from Twilio to Telen... Aug 19, 4:37 AM
We have observed a recovery in SMS delivery delays from Twilio to Telenet BidCo NV and Base networks subscribers in Belgium and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified SMS Delivery Delays from Twilio to Telen... Aug 19, 4:02 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenet BidCo NV and Base networks subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating SMS Delivery Failures from a Subset of T... Aug 19, 3:41 AM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating SMS Delivery Failures from a Subset of T... Aug 19, 2:40 AM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified SMS Delivery Receipt Delays from Twilio... Aug 19, 2:31 AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telecall network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
identified SMS Delivery Delays from Twilio to Telen... Aug 19, 2:01 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenet BidCo NV and Base networks subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified SMS Delivery Delays from Twilio to Telen... Aug 19, 12:57 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenet network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating SMS Delivery Delays from Twilio to Telen... Aug 19, 12:50 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenet BidCo NV network subscribers in Belgium. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified SMS Delivery Receipt Delays from Twilio... Aug 19, 12:23 AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telecall network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identified SMS Delivery Receipt Delays from Twilio... Aug 18, 11:22 PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telecall network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
investigating SMS Delivery Receipt Delays from Twilio... Aug 18, 11:08 PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telecall network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
resolved MMS Delivery Delays from a Subset of Twi... Aug 18, 7:30 PM
The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States is operating normally.
monitoring MMS Delivery Delays from a Subset of Twi... Aug 18, 5:55 PM
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring MMS Delivery Delays from a Subset of Twi... Aug 18, 3:54 PM
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
resolved SMS Delivery Delays and Failures from Tw... Aug 18, 3:14 PM
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Claro network subscribers in Brazil is operating normally.
identified MMS Delivery Delays from a Subset of Twi... Aug 18, 2:13 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
resolved Flex login errors with SSOv2 Aug 18, 2:00 PM
Customers can login to Flex via SSO as normal. This incident has been resolved.
monitoring Flex login errors with SSOv2 Aug 18, 1:35 PM
We have identified the cause of the issue causing failures when attempting to login to Flex via SSO and have applied mitigations. Customers can login to Flex via SSO as normal. We will provide another update in 30 minutes or as soon as more information becomes available.
resolved 1Console Login Unavailable Aug 18, 1:34 PM
Our engineers have monitored the fix and confirmed the issue with Twilio Console application login is now operating normally. This incident has been resolved.
monitoring SMS Delivery Delays and Failures from Tw... Aug 18, 1:14 PM
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified MMS Delivery Delays from a Subset of Twi... Aug 18, 1:11 PM
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
investigating MMS Delivery Delays from a Subset of Twi... Aug 18, 1:09 PM
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
identified Flex login errors with SSOv2 Aug 18, 12:57 PM
We are still seeing another uptick in login failures affecting Flex when using SSOv2 authentication. Customers may experience errors related to rate limiting when attempting to access Flex. Our team is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
resolved SMS Delivery Delays from Twilio to Free... Aug 18, 12:49 PM
The incident has been resolved and SMS delivery from Twilio to Free Caraibe network subscribers in France is operating normally.
monitoring 1Console Login Unavailable Aug 18, 12:04 PM
Twilio Console application login is now operating normally. We will continue to monitor for system stability. If you experience continued login failures, please clear your browser cache and cookies. We'll provide another update in 1 hour or as soon as more information becomes available.
identified Flex login errors with SSOv2 Aug 18, 11:56 AM
We are seeing another uptick in login failures affecting Flex when using SSOv2 authentication. Customers may experience errors related to rate limiting when attempting to access Flex. Our team is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring 1Console Login Unavailable Aug 18, 11:34 AM
Twilio Console application login is now operating normally. We will continue to monitor for system stability. If you experience continued login failures, please clear your browser cache and cookies. We'll provide another update in 30 minutes or as soon as more information becomes available.
monitoring Flex login errors with SSOv2 Aug 18, 11:28 AM
Flex login when using SSOv2 authentication is now operating normally. We will continue to monitor for system stability. If you experience continued login failures, please clear your browser cache and cookies. We'll provide another update in 30 minutes or as soon as more information becomes available.
investigating Flex login errors with SSOv2 Aug 18, 11:11 AM
We are aware of login failures affecting Flex when using SSOv2 authentication. Customers may experience errors related to rate limiting when attempting to access Flex. Our team is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.
investigating 1Console Login Unavailable Aug 18, 10:58 AM
We are aware of login failures affecting the Twilio Console application. Customers are unable to access their accounts. Our team is actively investigating. We will provide another update in 30 minutes or as soon as more information becomes available.
investigating SMS Delivery Delays and Failures from Tw... Aug 18, 10:31 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating 1Console Login Unavailable Aug 18, 10:28 AM
We are aware of login failures affecting the Twilio Console application. Customers are unable to access their accounts. Our team is actively investigating. We will provide another update in 30 minutes or as soon as more information becomes available.
investigating 1Console Login Unavailable Aug 18, 10:13 AM
We are aware of login failures affecting the Twilio Console application. Customers are unable to access their accounts. Our team is actively investigating. We will provide another update in 15 minutes or as soon as more information becomes available.
investigating Flex login errors with SSOv2 Aug 18, 10:10 AM
We are aware of login failures affecting Flex when using SSOv2 authentication. Customers may experience errors related to rate limiting when attempting to access Flex. Our team is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
resolved Voice Call Failures from T-Mobile United... Aug 18, 9:35 AM
We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.
monitoring SMS Delivery Delays from Twilio to Free... Aug 18, 9:25 AM
We have observed a recovery in SMS delivery from Twilio to Free Caraibe network subscribers in France and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
resolved SMS Delivery Failures from Twilio to Lyc... Aug 18, 9:02 AM
The incident has been resolved and SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom is operating normally.
identified Voice Call Failures from T-Mobile United... Aug 18, 8:58 AM
Twilio customers may be experiencing voice call failures from T-Mobile network subscribers in the United States to a subset of Twilio United States Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified Voice Call Failures from T-Mobile United... Aug 18, 8:57 AM
Twilio customers may be experiencing voice call failures from T-Mobile network subscribers in the United States to a subset of Twilio United States Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating SMS Delivery Delays and Failures from Tw... Aug 18, 8:30 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating Voice Call Failures from T-Mobile United... Aug 18, 7:56 AM
Twilio customers may be experiencing voice call failures from network subscribers to Twilio United States Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating SMS Delivery Delays and Failures from Tw... Aug 18, 7:30 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring SMS Delivery Failures from Twilio to Lyc... Aug 18, 7:18 AM
We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring SMS Delivery Delays from Twilio to Free... Aug 18, 7:17 AM
We have observed a recovery in SMS delivery from Twilio to Free Caraibe network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
resolved SMS Delivery Failures from Twilio to Tel... Aug 18, 6:45 AM
The incident has been resolved and SMS delivery from Twilio to Telemat Cel network subscribers in Brazil is operating normally.
monitoring SMS Delivery Failures from Twilio to Lyc... Aug 18, 5:15 AM
We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating SMS Delivery Failures from Twilio to Lyc... Aug 18, 4:18 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
monitoring SMS Delivery Failures from Twilio to Tel... Aug 18, 4:01 AM
We have observed a recovery in SMS delivery from Twilio to Telemat Cel network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
investigating SMS Delivery Failures from Twilio to Lyc... Aug 18, 3:14 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
resolved Voice Call Post Dial Delay from a Subset... Aug 18, 2:03 AM
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Iraq are operating normally.
monitoring SMS Delivery Failures from Twilio to Tel... Aug 18, 1:51 AM
We have observed a recovery in SMS delivery from Twilio to Telemat Cel network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified SMS Delivery Delays from Twilio to Free... Aug 18, 1:24 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Free Caraibe network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring Voice Call Post Dial Delay from a Subset... Aug 18, 1:14 AM
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Iraq and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring Voice Call Post Dial Delay from a Subset... Aug 17, 11:13 PM
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Iraq and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
resolved Voice Call Audio Quality Degradation fro... Aug 17, 11:06 PM
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Turkey are operating normally.
monitoring Voice Call Audio Quality Degradation fro... Aug 17, 10:45 PM
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Turkey and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
resolved Service Disruption: Inbound Voice Calls... Aug 17, 10:20 PM
The issue related to elevated errors impacting Interconnect in the Frankfurt Edge, as well as inbound voice calls to France numbers, has been resolved and both services are operating normally at this time.
identified SMS Delivery Delays from Twilio to Free... Aug 17, 9:18 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Free Caraibe network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring Voice Call Audio Quality Degradation fro... Aug 17, 8:45 PM
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Turkey and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified SMS Delivery Delays from Twilio to Free... Aug 17, 7:17 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Free Caraibe network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
monitoring Service Disruption: Inbound Voice Calls... Aug 17, 6:55 PM
Our engineers have implemented a fix and are monitoring system performance related to elevated errors impacting Interconnect in the Frankfurt Edge, as well as inbound voice calls to France numbers. Both services are in active monitoring as we evaluate performance. We will provide another update in 4 hours or as soon as more information becomes available.
identified SMS Delivery Delays from Twilio to Free... Aug 17, 6:17 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Free Caraibe network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified SMS Delivery Failures from Twilio to Tel... Aug 17, 5:44 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified SMS Delivery Delays from Twilio to Free... Aug 17, 5:38 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Free Caraibe network subscribers in Martinique. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating SMS Delivery Delays from Twilio to Free... Aug 17, 5:33 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Free Caraibe network subscribers in Martinique. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified Voice Call Audio Quality Degradation fro... Aug 17, 5:31 PM
Twilio customers may be experiencing voice call audio quality degradation from a subset of Twilio Phone Numbers to network subscribers in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
resolved User Authentication Identity SNA Failure... Aug 17, 3:34 PM
The incident has been resolved and User Authentication Identity SNA failure increase for AT&T in the United States is operating normally.
identified Voice Call Audio Quality Degradation fro... Aug 17, 3:30 PM
Twilio customers may be experiencing voice call audio quality degradation from a subset of Twilio Phone Numbers to network subscribers in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
resolved Elevated Rate of Http 503s When Sending... Aug 17, 3:07 PM
Between 13:25 PST and 13:27 PST, customers may have received an elevated rate of HTTP 503s when sending messages via the Programmable Messaging API. The issue has been resolved.
monitoring User Authentication Identity SNA Failure... Aug 17, 3:04 PM
We have observed a recovery in User Authentication Identity SNA failure increase for AT&T in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating Elevated Rate of Http 503s When Sending... Aug 17, 2:57 PM
Our monitoring systems have detected a potential issue with Programmable messaging API returned 503s to customers. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
identified Voice Call Audio Quality Degradation fro... Aug 17, 2:30 PM
Twilio customers may be experiencing voice call audio quality degradation from a subset of Twilio Phone Numbers to network subscribers in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating Voice Call Audio Quality Degradation fro... Aug 17, 2:26 PM
Twilio customers may be experiencing voice call audio quality degradation from a subset of Twilio Phone Numbers to network subscribers in Turkey. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified SMS Delivery Failures from Twilio to Tel... Aug 17, 1:43 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified User Authentication Identity SNA Failure... Aug 17, 1:16 PM
Twilio customers may be experiencing User Authentication Identity SNA failure increase for AT&T in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
monitoring Service Disruption: Inbound Voice Calls... Aug 17, 12:56 PM
Our engineers have implemented a fix and are monitoring system performance related to elevated errors impacting Interconnect in the Frankfurt Edge, as well as inbound voice calls to France numbers. Both services are in active monitoring as we evaluate performance. We will provide another update in 4 hours or as soon as more information becomes available.
identified User Authentication Identity SNA Failure... Aug 17, 12:09 PM
Twilio customers may be experiencing User Authentication Identity SNA failure increase for AT&T in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating User Authentication Identity SNA Failure... Aug 17, 11:54 AM
Twilio customers may be experiencing User Authentication Identity SNA failure increase for AT&T in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified SMS Delivery Failures from Twilio to Tel... Aug 17, 11:37 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
monitoring Service Disruption: Inbound Voice Calls... Aug 17, 10:39 AM
We are continuing to monitor the issue related to elevated errors impacting Interconnect in the Frankfurt Edge, as well as inbound voice calls to France numbers. Both services are in active monitoring as we evaluate performance. We will provide an update as soon as more information becomes available.
resolved Delay with transcript availability in Tw... Aug 17, 10:37 AM
This incident has been resolved.
identified SMS Delivery Failures from Twilio to Tel... Aug 17, 10:31 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
resolved SMS Delivery Delays and Failures from Tw... Aug 17, 10:27 AM
The incident has been resolved and SMS delivery from Twilio to DiGi network subscribers in Malaysia is operating normally.
identified Voice Call Post Dial Delay from a Subset... Aug 17, 8:00 AM
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Iraq. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
monitoring Service Disruption: Inbound Voice Calls... Aug 17, 7:57 AM
We are continuing to monitor the issue related to elevated errors impacting Interconnect in the Frankfurt Edge, as well as inbound voice calls to France numbers. Both services have been moved to active monitoring as we evaluate performance. We will provide an update as soon as more information becomes available.
monitoring Delay with transcript availability in Tw... Aug 17, 7:54 AM
A fix has been implemented and we are monitoring the results.
investigating Delay with transcript availability in Tw... Aug 17, 7:32 AM
Engineering is currently investigating issues regarding Twilio Console in Conversation Intelligence Classic. Customers may experiences delays seeing their transcripts become available for view.
identified SMS Delivery Failures from Twilio to Tel... Aug 17, 7:07 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring SMS Delivery Delays and Failures from Tw... Aug 17, 6:20 AM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to DiGi network subscribers in Malaysia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring Service Disruption: Inbound Voice Calls... Aug 17, 5:58 AM
We continue to monitor the issue related to elevated errors impacting Interconnect in the Frankfurt Edge, as well as inbound voice calls to France numbers. Both services have been moved to active monitoring as we evaluate performance. We will provide an update as soon as more information becomes available.
identified SMS Delivery Failures from Twilio to Tel... Aug 17, 5:07 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
monitoring Service Disruption: Inbound Voice Calls... Aug 17, 4:57 AM
We continue to monitor the issue related to elevated errors impacting Interconnect in the Frankfurt Edge. While investigating the current impact, we noticed that a subset of France numbers is affected. We will provide an update as soon as more information becomes available.
monitoring SMS Delivery Delays and Failures from Tw... Aug 17, 4:19 AM
We have observed a recovery in SMS delivery from Twilio to DiGi network subscribers in Malaysia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified SMS Delivery Failures from Twilio to Tel... Aug 17, 4:02 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified SMS Delivery Delays and Failures from Tw... Aug 17, 3:53 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to DiGi network subscribers in Malaysia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating SMS Delivery Delays and Failures from Tw... Aug 17, 3:49 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to DiGi network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
resolved SMS Delivery Delays and Failures from a... Aug 17, 3:08 AM
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Claro network subscribers in Colombia is operating normally.
monitoring Service Disruption: Inbound Voice Calls... Aug 17, 2:10 AM
We continue to monitor the issue related to elevated errors impacting Interconnect in Frankfurt Edge. We will provide an update as soon as more information becomes available.
resolved SMS Delivery Delays from Twilio to Liber... Aug 17, 1:31 AM
The incident has been resolved and SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico is operating normally.
monitoring SMS Delivery Delays and Failures from a... Aug 17, 1:05 AM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Claro network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified SMS Delivery Delays and Failures from a... Aug 17, 12:00 AM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Claro network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified Voice Call Post Dial Delay from a Subset... Aug 16, 11:47 PM
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Iraq. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating SMS Delivery Delays and Failures from a... Aug 16, 11:24 PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring SMS Delivery Delays from Twilio to Liber... Aug 16, 11:22 PM
We have observed a recovery in SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
monitoring Service Disruption: Inbound Voice Calls... Aug 16, 10:04 PM
We continue to monitor the issue related to elevated errors impacting Interconnect in Frankfurt Edge. We will provide an update as soon as more information becomes available.
identified SMS Delivery Failures from Twilio to Tel... Aug 16, 8:30 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel and Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
monitoring Service Disruption: Inbound Voice Calls... Aug 16, 8:13 PM
We continue to monitor the issue related to elevated errors impacting Interconnect in Frankfurt Edge. We will provide an update as soon as more information becomes available.
identified Voice Call Post Dial Delay from a Subset... Aug 16, 7:46 PM
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Iraq. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating SMS Delivery Delays from Twilio to Liber... Aug 16, 7:13 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified Voice Call Post Dial Delay from a Subset... Aug 16, 5:45 PM
Twilio customers may be experiencing voice call post dial delay from Twilio Mobile Numbers to network subscribers in Iraq. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified Voice Call Post Dial Delay from a Subset... Aug 16, 4:44 PM
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Iraq. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating Voice Call Post Dial Delay from a Subset... Aug 16, 4:36 PM
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Iraq. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating SMS Delivery Delays from Twilio to Liber... Aug 16, 3:12 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring Service Disruption: Inbound Voice Calls... Aug 16, 2:20 PM
Customers who have interconnection with Twilio exclusively in the Frankfurt region may have experienced intermittent service interruptions for their Twilio Interconnect connections. This is due to an ongoing issue with an upstream network provider affecting the Frankfurt region.
investigating Service Disruption: Inbound Voice Calls... Aug 16, 1:28 PM
We are investigating a service interruption with Interconnect in the Frankfurt edge. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigating SMS Delivery Delays from Twilio to Liber... Aug 16, 1:12 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified SMS Delivery Failures from Twilio to Tel... Aug 16, 12:29 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel and Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating SMS Delivery Delays from Twilio to Liber... Aug 16, 12:12 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified SMS Delivery Failures from Twilio to Tel... Aug 16, 8:28 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel and Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified SMS Delivery Failures from Twilio to Tel... Aug 16, 6:18 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel and Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified SMS Delivery Failures from Twilio to Tel... Aug 16, 5:05 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel and Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified SMS Delivery Failures from Twilio to Tel... Aug 15, 9:10 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified SMS Delivery Failures from Twilio to Tel... Aug 15, 5:04 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified SMS Delivery Failures from Twilio to Tel... Aug 15, 3:04 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified SMS Delivery Failures from Twilio to Tel... Aug 15, 2:04 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating SMS Delivery Failures from Twilio to Tel... Aug 15, 1:08 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating SMS Delivery Failures from Twilio to Tel... Aug 15, 9:07 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating SMS Delivery Failures from Twilio to Tel... Aug 15, 7:05 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating SMS Delivery Failures from Twilio to Tel... Aug 15, 5:55 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telemat Cel network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.