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📦 Outages Resolved

Box reports multiple service issues

Box is dealing with 2 concurrent service issues — tracked live below.

By The Downtime · Jun 25, 2026 · 7:30 PM

Box is investigating an issue with Zip Downloads in its web application. Users attempting to download folders from Box may encounter errors or experience slowness, according to the company's status page. The impact has been classified as major.

Box provides cloud content management and file-sharing services used by enterprises and organizations globally.

The investigation began after the issue was identified. Box has not provided additional details on the scope or duration of the problem.

This is a developing story. The Downtime will continue monitoring Box's status page for updates.

⚠️ Issues being tracked (2)

[Medium] Issues with Zip Downloads
Resolved
source ↗
[Minor] Issues with Uploads
Resolved
source ↗

🕒 Live updates (7)

resolved [Medium] Issues with Zip Downloads Jun 25, 2:47 PM

After further monitoring, this incident is now considered resolved. The Zip Downloads service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

monitoring [Medium] Issues with Zip Downloads Jun 25, 1:29 PM

Our team has taken steps to remediate this issue and is seeing improvement for the Zip Downloads service. We are continuing to monitor for any additional impact.

identified [Medium] Issues with Zip Downloads Jun 25, 12:59 PM

We are continuing to work on a fix for this issue.

identified [Medium] Issues with Zip Downloads Jun 25, 12:50 PM

Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.

investigating [Medium] Issues with Zip Downloads Jun 25, 12:29 PM

Our team is investigating an issue with Zip Downloads in the Box Web Application. Users may see errors or slowness when attempting to download folders from Box. We will provide additional information as it becomes available.

resolved [Minor] Issues with Uploads Jun 24, 5:33 AM

This incident is now considered resolved. Box uploads have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

investigating [Minor] Issues with Uploads Jun 24, 5:18 AM

We are investigating an ongoing issue affecting uploads. We will provide more information as soon as it is available.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

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