← Outage Reports
Box logo
Box
box.com
🔧 Outages Resolved

Box Relay experiencing ongoing service issues

Box reports investigating problems with its Relay service, classified as a major incident.

By The Downtime · Jul 15, 2026 · 4:30 AM

Box is investigating an ongoing issue affecting Box Relay, according to the company's status page. The incident is classified as a major impact event and remains under investigation.

Box is a cloud content management platform used by enterprises and organizations worldwide for file storage, collaboration, and workflow automation.

Box first reported the Relay issue on its status page with a note that additional information would be provided as it becomes available. No cause, duration estimate, or remediation timeline has been disclosed.

This is a developing story. The Downtime will continue monitoring Box's status page for updates.

🕒 Live updates (5)

resolved Jul 14, 11:43 PM

After further monitoring, this incident is now considered resolved. Box Relay has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

monitoring Jul 14, 11:32 PM

A fix has been implemented and we are monitoring the results.

identified Jul 14, 11:00 PM

We are continuing to work on a fix for this issue.

identified Jul 14, 9:50 PM

Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.

investigating Jul 14, 9:14 PM

We are investigating an ongoing issue affecting Box Relay. We will provide additional information as it becomes available.

📎 Sources

Outage details are aggregated from official provider status pages. The Downtime reports them as a public service and is not affiliated with the providers named.

💬 Comments (0)

No comments yet — be the first to weigh in.

Join the conversation.